Reviews
Oil change and service
Dealer was professional throughout service for oil change and tire rotation. Comfortable waiting area with drinks and snacks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealership
My husband was taking my car in for an oil change and basically comes home with a new car. Can't send him there again. He had too much fun.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
From initial handshake to the last, this process was as smooth and possible. Not a question remained unanswered. The knowledge and friendliness of this organization is top notch. Mike really knows his cars. His passion comes through in his attention to every detail. Goran has that same energy about him. I left with a new ride and a new found appreciation of what the car buying experience should be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and review. We are proud to have Mike on the INFINITI of Gwinnett team. We hope that you enjoy your new vehicle. Come back to see us for all of your vehicle needs.
Satisfied Customer
Customer service was excellent. They got me in and out quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
Ms. Walker was efficient, courteous, and thorough. The person who conducted the service on the car, Jovon Hawkins, appears to have been thorough*. *I did not meet the technician
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words!! We are thrilled to hear about your experience. Come back to see us for all of your INFINITI needs!
Had a awesome experience
I've had many experiences buying automobiles! I gotta admit i didn't know what to expect when i decided to visit the Gwinnett Infinity Dealership so many expensive vehicles i was a little nervous at first but my Salesman Mr. Her made me felt at home and the overall environment was very friendly it was amazing best experience I've ever had purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. We are thrilled to have you in the INFINITI of Gwinnett Family! Come back to see us :)
Just driving through...
I was on a road trip from the FL Keys to Chicago...and on the way home hit my mileage level for service. Gwinnett Infiniti and Andrea accommodating my timing and got me taken care of in a very efficient manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vice President
Harvey always facilitates the process in an exceptional way The car has a noise like a nosy rocking chair. Unfortunately it had Ben interim. Now It Perhaps that should have been caught I made the choice to get a major service early Tina
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First - Time Visitor
First time visitor and new Infiniti owner. Great and seamless process. The staff who provided assistance was very helpful and insightful.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks!
Quick in and out. Work performed in accordance with the time promised. Excellent service from Greg and the service team at Infiniti of Gwinnett
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase