Reviews
Inifinit Gwinnett Service
Joshua and his team were great, Got me check in quickly and out as promised. Great job!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Customer-focused employees, expedient service, and no surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great service!
Great experience! Greg and team were awesome. I was pleasantly surprised! Thanks to all! Scott
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandra
The service was excellent, facility was immaculate and service representative was thorough and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
"If My Tires Could Talk"
If my tires could talk, they would say that the trade of my 2000 S430 Mercedes (of 12 yrs.) for my newly acquired 2013 M37 was a very special car buying experience which was seamlessly integrated between both the sales and finance teams at INFINITI of Gwinnett. Through Divine Providence, they each worked throughout the entire process to ensure that my needs/desires were met with the BEST products and financing available! I left feeling less like I had completed a business transaction and more like I had established a trusting business/personal RELATIONSHIP with INFINITI and the members of its organization. SPECIAL THANKS to Vasile, Sam and Goran for providing excellence and quality in both their work and customer service! I had not purchased a car since 2005, and they patiently helped (individually and collectively) to answer all my questions and to ease all my anxieties! I am looking forward to even greater experiences over the course of my ownership! Wishing you the BEST of ALL things GOD and GOOD!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us your feedback! And thank you SO MUCH for your kind words. We are so thrilled to hear about your experience. We hope to see you again for all of your INFINITI needs! Enjoy your new vehicle!
Excellent dealership
Second purchase experience with them and no problems at all. Very friendly and straightforward staff who are genuinely helpful. I recommend Infiniti of Gwinnett completely -- good service, good people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to give us your feedback. We are thrilled to hear about your experience. We hope to see you again for all of your INFINITI needs.
Thank you for taking the time to give us your feedback! We are so thrilled to hear about your experience. We hope to see you again for all of your INFINITI needs! Enjoy your new vehicle!
Always Great
Always great customer service and work on my car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service.
Harvey was great as always. Required work was explained throughly. Service was very timely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harvey Rocks!
Harvey Rocks! H A R V E Y R O C K S Never had a problem: always flexible, candid, courteous, and takes good care of me and my SUV!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Completely Satisfied
This was my second purchase from Infiniti of Gwinnett. Jana and her sales team are simply outstanding people to work with. She leads her team as a true leader should i.e. by facilitating the buyer's decision, quickly giving the best deal while explains the rationale for her every action. William was outstanding in his presentation, followups and deal closure. OVERALL, WE LEFT AS SATISFIED REPEAT CUSTOMERS. - EXCELLENT PLACE AND PEOPLE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We are so thrilled to hear about your experience at our dealership. We hope to see you again for all of your INFINITI needs.
Thank you for taking the time to give us your feedback! And thank you SO MUCH for your kind words. We are so thrilled to hear about your experience. We hope to see you again for all of your INFINITI needs! Enjoy your new vehicle!