Reviews
The dealer is a nice guy and helpful.
The dealer is a nice guy and helpful. He help me get my car ready faster than I expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Thank you so much Kihry!
Thank you so much Kihry! Your professionalism and customer service was top notch! I will definitely be coming back for my next purchase! 😁
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
I took the company truck to get an inspection and oil
I took the company truck to get an inspection and oil change. The technician and representative did a outstanding job troubleshooting my other concerns. Although the repairs wasn’t approved at this time, I know what repairs are needed in the future. I was given a great discount as well. Great job team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
I always have a great experience, the service is fast and
I always have a great experience, the service is fast and great. Love this dealership
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
When I arrived.
When I arrived. It was early about 9:15am. They was very Friendly. I knew I was leaving with a vehicle 😀
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jean, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service!
Great customer service! Everyone very friendly and welcoming! The staff answers any questions I had.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Outstanding Sales Rep!!
We has the best experience! Our Sales Rep Jennifer Nelson was absolutely amazing. She's the best sales associate we've ever met. She's professional, personable, helpful, and so very kind. She worked very hard to get us the best possible quote we were looking for. If you ever need to buy a car at this location, ask for her. You will not be disappointed. I'm a Toyota fan all day every day and having Jennifer walk with us through this process made it enjoyable. I'm so please with our purchase!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Yolanda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
The Service Team was very helpful, honest, and
The Service Team was very helpful, honest, and accommodating. Sadly, they did not offer coffee in the waiting room. Major loss in overall rating for me especially since I had an early morning appointment. As much as dealership services cost, the least the team could do is make sure customers are offered a hot beverage in the morning.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. Please call our General Manager at (770) 674-6082 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
I took my son’s car in for service, and the technician
I took my son’s car in for service, and the technician was friendly and provided excellent customer service.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service I received was not up to par.
The service I received was not up to par. I left a message for general manager but didn't receive a call back.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Still waiting for someone to call me back