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AutoNation Toyota Thornton Road

(2,260 reviews)
Visit AutoNation Toyota Thornton Road
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
New (877) 803-9561 (877) 803-9561
Used (888) 449-6904 (888) 449-6904
Service (888) 761-2174 (888) 761-2174

Reviews

(2,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Thornton Road from DealerRater.

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Rich Nicely explains issues very well.

Rich Nicely explains issues very well. Lady answering phone goes way beyond and most helpful both

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Don't hesitate to call us if you ever need anything. Be safe on the road!

Your dealer is great and Ravon is the best!

Your dealer is great and Ravon is the best! It’s always a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

My advisor Ravon Tolliver is the most knowledgeable

My advisor Ravon Tolliver is the most knowledgeable Toyota advisor I’ve met and I feel honored to have him taking care of my car . From arrival time , as always he shows his passion for helping , explaining with details and focus what will be done in the car during the service . I moved far now but I rather drive to come to this location just because I trust him with my car and knows that he will provide the best service to me and my car . Ravon is not just an advisor, to me he represents TOYOTA and proudly knows his job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Ravon here at AutoNation Toyota Thornton Road! We look forward to your next visit! Take care!

I purchased my Camry from AutoNation at this location.

I purchased my Camry from AutoNation at this location. It is convenient and always dependable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about AutoNation Toyota Thornton Road! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I had a great experience yesterday with Courtney.

I had a great experience yesterday with Courtney. Wait was short and got my recommendations plus new brakes as needed. My visit was one of the best in awhile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

Respectful , considerate, tells me what I need and the

Respectful , considerate, tells me what I need and the cost before they do it. Happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

I was greeted courteously by the customer care associate

I was greeted courteously by the customer care associate who serviced my vehicle. I'm always greeted very courteously and my service is always what is expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service department with a professional attitude and

Great service department with a professional attitude and attentive to the customers needs. Love it here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Poor customer service and waste of time for just oil

Poor customer service and waste of time for just oil change. Very unprofessional customer service at this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chimmey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (770) 674-6082 to speak to our manager directly.

I am please with the fast professional service that I

I am please with the fast professional service that I receive from Toyota AutoNation - Lithia Springs. They get you in and out in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!