Carl Black Chevrolet Buick GMC

4.7 out of 5 4.7
1046 reviews

Average Rating

4.7 out of 54.7
1046 lifetime reviews. Includes reviews of Carl Black Chevrolet Buick GMC from DealerRater.com
this dealer

Reviews

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  • 5.0 out of 5
    December 21, 2020

    Wes was very helpful and forthright about the truck. Very efficient on answering any questions I had. Finance got me a better deal than credit union... offered

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Fuller

    Finance Manager

    (5.0) 30 reviews

    Louis Spaeth

    Management

    (4.7) 205 reviews

  • 5.0 out of 5
    December 20, 2020

    Elijah was the most awesome sales consultant. He was extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know... wants to purchase a vehicle, will be sent to Elijah!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sapphire Givihan

    Finance Manager

    (4.8) 93 reviews

    Elijah Iniekpo

    Sales and Leasing Professional

    (4.7) 13 reviews

  • 5.0 out of 5
    December 18, 2020

    Carl Black provides an excellent, easy assistance in purchasing a vehicle. This is our seventh or eighth purchase from them. We had a great buying experience!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rajea Forrest

    Sales Manager

    (4.9) 112 reviews

    Emmanuel Elder

    Sales Professional

    (4.9) 52 reviews

    Ken Pope

    Finance Manager

    (4.8) 18 reviews

  • 1.0 out of 5
    December 18, 2020

    Fake people with a terrible business model. The only reason I purchased a truck here is to get 7,500$ off a turbo diesel. Lied to my face about offering... me the overnight test drive and buy the next day. Had me fill out all the paper work and then 3 hours later claimed I could not take the car home until I paid for it. The next day I paid cash for the entire car. Shows who really follows through on their offers. The sales manager rajea was extremely rude and discriminatory.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rajea Forrest

    Sales Manager

    (4.9) 112 reviews

    Ermari Ferguson

    Sales and Leasing Professional

    (5.0) 13 reviews

  • 5.0 out of 5
    December 18, 2020

    Will Bird and the sales team were very accommodating and helpful in the entire process. The entire experience was very satisfying. I'm a CPA and understand... service and its value and will be recommending Carl Black to friends and clients.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Louis Spaeth

    Management

    (4.7) 205 reviews

    William Bird

    Sales Professional

    (4.8) 38 reviews

  • 4.0 out of 5
    December 17, 2020

    People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Fuller

    Finance Manager

    (5.0) 30 reviews

    Ermari Ferguson

    Sales and Leasing Professional

    (5.0) 13 reviews

    Jo Smith

    Sales Manager

    (5.0) 16 reviews

    Elijah Iniekpo

    Sales and Leasing Professional

    (4.7) 13 reviews

  • 5.0 out of 5
    December 16, 2020

    Alec was knowledgeable about Tahoe features and quickly found the perfect one for me. The shopping and purchase activities were accomplished quickly with... very nice people.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Jon Ziegler

    Management

    (4.9) 147 reviews

    Ken Pope

    Finance Manager

    (4.8) 18 reviews

    Alec Smith

    Sales Consultant

    (4.6) 12 reviews

  • 5.0 out of 5
    December 16, 2020

    Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until... my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rajea Forrest

    Sales Manager

    (4.9) 112 reviews

    Sapphire Givihan

    Finance Manager

    (4.8) 93 reviews

    Michael Zimmerman

    Management

    (4.7) 169 reviews

    Ermari Ferguson

    Sales and Leasing Professional

    (5.0) 13 reviews

    Emmanuel Elder

    Sales Professional

    (4.9) 52 reviews

  • 5.0 out of 5
    December 9, 2020

    Excelent customer service I will refer all my friends to this dealership they were very friendly and helpful in helping me find what I was looking for...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rajea Forrest

    Sales Manager

    (4.9) 112 reviews

    Stephen DeCastro

    Sales and Leasing Professional

    (5.0) 13 reviews

    Alex Garcia

    Sales

    (4.9) 101 reviews

  • 5.0 out of 5
    December 9, 2020

    Had some difficulty, but Alex Garcia worked it all out. He is an excellent sales person who cares about his customers. He wants his customers to be happy... and has a wonderful personality. He tells you that if you have any problems or need help to call him. Would certainly use him again. Also, Frank Madonna is a great person to.in the finance department. Very friendly. Would want to use him again. He also said call him if we have any questions. Jason Ellis is the best in the Service Dept. Could not get any better than Jason.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Madonna

    Finance Manager

    (4.9) 46 reviews

    Louis Spaeth

    Management

    (4.7) 205 reviews

    Alex Garcia

    Sales

    (4.9) 101 reviews