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Wes was very helpful and forthright about the truck. Very efficient on answering any questions I had. Finance got me a better deal than credit union... offered
Elijah was the most awesome sales consultant. He was extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know... wants to purchase a vehicle, will be sent to Elijah!
Carl Black provides an excellent, easy assistance in purchasing a vehicle. This is our seventh or eighth purchase from them. We had a great buying experience!
Fake people with a terrible business model. The only reason I purchased a truck here is to get 7,500$ off a turbo diesel. Lied to my face about offering... me the overnight test drive and buy the next day. Had me fill out all the paper work and then 3 hours later claimed I could not take the car home until I paid for it. The next day I paid cash for the entire car. Shows who really follows through on their offers. The sales manager rajea was extremely rude and discriminatory.
Will Bird and the sales team were very accommodating and helpful in the entire process. The entire experience was very satisfying. I'm a CPA and understand... service and its value and will be recommending Carl Black to friends and clients.
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome...
Alec was knowledgeable about Tahoe features and quickly found the perfect one for me. The shopping and purchase activities were accomplished quickly with... very nice people.
Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until... my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon.
Excelent customer service I will refer all my friends to this dealership they were very friendly and helpful in helping me find what I was looking for...
Had some difficulty, but Alex Garcia worked it all out. He is an excellent sales person who cares about his customers. He wants his customers to be happy... and has a wonderful personality. He tells you that if you have any problems or need help to call him. Would certainly use him again. Also, Frank Madonna is a great person to.in the finance department. Very friendly. Would want to use him again. He also said call him if we have any questions. Jason Ellis is the best in the Service Dept. Could not get any better than Jason.