Reviews
Fabulous People
The people at Jim Click Ford are very nice! They got my car in, quickly. They called me when it was ready. They even washed it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service
It was easy to make the appointment and we were seen quickly. After receiving a call that the vehicle was ready we arrived an hour later but the car was not ready for about 10 more minutes because the recall transmission computer update was not complete. We should not have been called until the car was ready.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Norman
I have a 2010 Lincoln MKZ that was in for an oil change & flush of the injectors. Chris Schrell did her usual efficient job of scheduling & delivering my vehicle as promised & I really appreciate her effort. My only question is the billing, as received, is almost unintelligible with all the additions & subtractions. I believe the bill, at least the one I receive, should be very understandable to the customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought a new car,
Buying a new car is stressful and takes a lot of time. You should be excited about buying an new car but it can be exhausting by the time the process and deal making is done. I enjoyed working with my salesman, Jorge Martinez. He was patient with me and went out of his way to help me find the car that I wanted. That was not an easy job for him, I was picky!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim Click
Keep up what you are doing. Nice waiting area. Food service is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Friendly Staff
The staff at Jim Click were excellent when it came to tinting the windows of my vehicle. The staff inside were very friendly, the shuttle driver was pleasant, and the tint job seems to be great. Very good job all around.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have a Ford Fusion, and when I go to the dealership they are always friendly and helpful. Thank you. JLN
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service was great. The food in the cafe is good. The restroom facilities are exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing sales people, great service!!!
Sandy was an amazing salesperson, he found me exactly what I wanted and within my budget. I love my Ford Escape. I have been buying my vehicles from Jim Click for the last 12 years. I wouldn't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experiance
Larry took care of me right away, I was very pleased. He was very professional, and very polite. Thank you Christine Anderson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase