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Jim Click Ford

(1,009 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 235-3526 (888) 235-3526
Used (888) 488-2414 (888) 488-2414
Service (866) 414-3761 (866) 414-3761

Reviews

(1,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Click Ford from DealerRater.

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Great dealership.

Great dealership. Really helped out with our decision and gave us ample time to think

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Marcos is a pleasure and bright spot of sunshine to deal

Marcos is a pleasure and bright spot of sunshine to deal with amongst the jungle of sales people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Getting our new Ford Mustang Mach-E was a process.

Getting our new Ford Mustang Mach-E was a process. We ordered online, as instructed, on January 8, 2022. We followed online as the car was built and shipped. Then, delay after delay with no explanation. In September, we got word that our car was a total loss in a railway incident. The sales manager tried tracking down a replacement and managed to find one that someone ordered, then cancelled the order. It became ours. Instead of a 2022, we ended up with a 2023 model, but identical to the one we originally ordered. The sales person, general manager, and sales manager went out of their way to make this happen and give us the best possible deal and outcome. It took 155 days to finally take possession, but we love our new Mach-E!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maintenance for life dept makes excuses for not doing

Maintenance for life dept makes excuses for not doing complete service as promised. Can't rotate ties because of lug nuts??? But, Upsells services i need to pay for. Get me outta here! First appt.in the morning and I'm still here 2 hour later. All they did was oil change. They are putting my car back together with zip ties. I'm not getting any service done here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Worked with Salesperson Clarissa who was extremely

Worked with Salesperson Clarissa who was extremely professional and very helpful during the entire process. She always followed up to ensure everything was right. She did a fantastic job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marcos was great appreciate all his help in the purchase

Marcos was great appreciate all his help in the purchase of my new car. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Treated me great and helped me with anything I needed to

Treated me great and helped me with anything I needed to know. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great team!

Great team! My salesman was Marcos Fimbres. The sales manager Edwin, was so helpful. Bill in finance was friendly and accomodating. I had such a great experience and highly recommend this car purchasing "dream team", these 3 employees are an asset to the Jim Click team, and deserve accolades for a job will done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Being happy

I was scrolling the web just looking at cars came across Jim Click Ford and saw Chris Bouker it said he will meet your needs so I called him pleasant conversation so I made an appointment for the same day, not like other dealers I've dealt with there they brought you what they wanted you to have Chris took me around and let me choose what I wanted he answered all my questions explained things I didn't even ask about I give him a thousand thumbs up went on a test drive explained different things and when we returned to the dealership he ask how did I like and was I sure that is what I wanted he didn't try to push anything off on me, he is awesome, caring of a person's needs polite and most of all very perfessional he set the atmosphere for an enjoyable and satisfying time at Jim Click thank you once again Chsis Bouker his cell number (307) 630-4324👍👍👍👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Click Ford Lincoln! Jeff Hall, General Manager, Jim Click Ford Lincoln, jhall@jimclick.com, 520-519-4506.

So disappointed and frustrated with the service I

So disappointed and frustrated with the service I received. Advisor telling me my car needed more repairs. After all repairs paid for the water pump went out. That is why I made the appt in the first place. When it was diagnosed I was told it wasn't the pump. I was sold labor and parts that were not even needed. Within two days I had to pay for a tow back to dealership. Apparently, water is now in the engine. And my car is still there., needing a new engine because they didn't replace the water pump in the first place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
8 people out of 8 found this review helpful.