Reviews
brought my truck in due to some "shuddering" when
brought my truck in due to some "shuddering" when accelerating, explained to Jose (my Tech) and he started to give me some early assessments of what it could be. I was PLEASANTLY surprised when he told me $$ numbers before we got started b/c he said he was aware it might be a lot of out of pocket and most people are watching every penny these days and he wanted it out there to help me make the best decision I could without financially crippling me. I was very grateful for this consideration b/c he had the Customer in mind first and not the $$.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The process was quick and easy.
The process was quick and easy. Didn’t have to go through 10 rounds of price haggling. No high pressure to buy extras.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
George did his best during the long process of waiting
George did his best during the long process of waiting for the special order, always giving me feedback. During the sales closing, he was also very kind and helpful all the time, making the usual long wait less painful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great service and the service person was excellent in
Great service and the service person was excellent in explain what was the problem and how did it got fixed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job in fix my truck on time!
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Feel free to stop by if you ever need any more help.
The process was incredibly easy and they made me a
The process was incredibly easy and they made me a fantastic deal on a new truck. Ruben was top notch as a salesman and did not pressure me while also making sure I had a full understanding of my options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need help, just give us a call. Happy motoring!
I purchased a used vehicle online from AutoNation Chevy
I purchased a used vehicle online from AutoNation Chevy in West Austin without ever needing to leave my city over 1000 miles away. My salesman, Jeremy, was extremely engaged from the beginning through the end of the deal, even continuing to follow up weeks afterward! He answered every question I had and provided a ton of photos and updates along the process, dispelling all concerns I formed along the way. Top notch service from the team! I’ll definitely send people their way in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience
Great experience. No pressure at all. Sales staff was very helpful and a quick process. The deal was very fair and I will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Brian, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Concetta helped me to get the car and she was great.
Concetta helped me to get the car and she was great. professional team and so helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
thank you
Great service.
Great service. Willing to get the best deal for the customer. Work to make sure everything was great experience
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
The salesman and the staff were very helpful with what
The salesman and the staff were very helpful with what are needs were, price range and payment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!