Reviews
Dealership makes you feel at home.
Dealership makes you feel at home. They worked with us on our limited budget to get us a suitable car. However, a little unhappy that the car wasn't given an oil change.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Great customer service by Consetta, Karla, and Joshua
Great customer service by Consetta, Karla, and Joshua Sword!!! Very prompt in responding to my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ester, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
Painless Experience
Carl was amazing! I?ve never, in all the years buying a car, had such an amazing experience as this one. Josh in finance was wonderful as well. Everything was done in hour and a half. Highly recommend this location and Carl!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Pauline, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.
My service advisor, Jaden, was great to work with.
My service advisor, Jaden, was great to work with. He kept me informed about the status of my vehicle by phone and text. He worked to have everything finished as to best fit my schedule and was informative about what additional services needed to be done currently and in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Please don't hesitate to reach out if there's anything additional we can do for you.
I have used this dealership for over 15 years.
I have used this dealership for over 15 years. I have been pleased with the sales staff and the quality of the maintenance services I have received. I have never had need to contact the service department following any of the numerous maintenance services I have had over the years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
It was very nice experience they did the work fast so I
It was very nice experience they did the work fast so I had time to do other chores appreciate the efficiency thank My best Regards Elvira Oviedo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Everyone was helpful and the process went smoothly.
Everyone was helpful and the process went smoothly. My salesperson was amazing! I enjoyed my time spent there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Please don't hesitate to reach out if there's anything additional we can do for you.
I had appointment for oil change it took 5 hours the
I had appointment for oil change it took 5 hours the warranty it’s not good
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 309-0028. We would appreciate the chance to turn your experience around.
Great dealership very nice employees great customer
Great dealership very nice employees great customer service it was a very pleasant car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Service Rep (Patrick Moore) and Service Technicians spent
Service Rep (Patrick Moore) and Service Technicians spent considerable time and effort to identify and repair/replace a leaking rear AC Condenser.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Larry, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!