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AutoNation Toyota Gulf Freeway

(2,274 reviews)
Visit AutoNation Toyota Gulf Freeway
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 280-0834 (888) 280-0834
Used (888) 280-0825 (888) 280-0825
Service (888) 280-1304 (888) 280-1304

Reviews

(2,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Gulf Freeway from DealerRater.

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In and out Maintenance Service.

In and out Maintenance Service. Friendly and professional. My advisor was Christy Tram. I will recommend this dealer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you for the great service!!!

Sienna 2020 service

Very bad they broken pat of the car and they don?t want to fix

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Essam, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

Service was excellent as was the Service Rep, Luis

Service was excellent as was the Service Rep, Luis Guzman. Completed on time, as promised. Luis was knowledgeable, helpful and genuinely friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Consumer response

Thanks again for the great service!

Easy in and out.

Easy in and out. Very courteous staff. Very smooth and pleasant experience. And, same day service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I contacted several times regarding 2nd key no return

I contacted several times regarding 2nd key no return call from management and salesman. After sale no help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

always great service!

Hector always provides the best customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service excellence.

Exceptional customer service. Prompt response to my concerns and questions. Above all the whole process was seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Abiodun, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

quick and courteous service

Just an oil and filter change, received quick and courteous service! Truck was washed nice and clean at no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

I’m a satisfied customer the only problem is the price a

I’m a satisfied customer the only problem is the price a little bit on the high side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Susan, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

Miss Keisha was excellent the level of customer service

Miss Keisha was excellent the level of customer service is amazing I will definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jon, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!