Reviews
Great Experience
I brought my 2011 Toyota Avalon into the service center for the factory recommended 65,000 mile service. During the an inspection of the vehicle, it was determined that the front end was out of alignment. Mr. Hugo Mart�nez notified me the vehicle needed an alignment. Subsequent to that they discovered an issue with the steering rack - which was ultimately replaced. Everything was well documented, photographed, and forwarded to me for review. Mr. Mart�nez was courteous and friendly, and the are facilities very nice and clean. The courtesy shuttle driver was also excellent at customer service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
I come to your dealership for every car maintenance and
I come to your dealership for every car maintenance and has never had a bad experience everybody is very friendly and knowledgeable.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joyce, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Toyota dealership in Houston.
Gladys and Marilee
Gladys and Marilee are wonderful people! They're always friendly and very professional. They always keep you informed of your vehicle's progress. I can't say enough about the excellent level care that my husband and myself have received with both of our SUV's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Beverly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Everyone was very attentive and professional and
Everyone was very attentive and professional and genuinely happy for me and my purchase, THANKS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
They mostly did a terrific job, but only problem was that
They mostly did a terrific job, but only problem was that they reset the car for Kpm and not mph. I did not find this out until I started to drive home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Went for an oil change and I was having problems with
Went for an oil change and I was having problems with Entune radio app it wasn't connecting right so they did an update and got it working again the service was great and will continue to go back for my next service that needs to be done to my car. There was a coupon for $49.99 but I told her I had one $39.99 BOGO deal and they honored it. Thank You again Marily for your help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Great friendly staff, Kristopher helped me with my car
Great friendly staff, Kristopher helped me with my car purchase. Was looking for a new car but they were sold out on white cars. He found me a used car with low miles. Very satisfied with the help they provided from buying the car to the finance department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alex, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
They forgot to put my original oil cap back on once.
They forgot to put my original oil cap back on once. Other than that, no gripes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Auto Nation on gulf freeway
Went in for an oil change and Jose in the service department noticed our battery was very low and needed to be changed and still under warranty was able to give us a new one before we had a problem with the car. Very good service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Jacobo! Don't hesitate to call us if you ever need anything. Be safe on the road!
I took a nap and relaxed, and I did a fast job.
I took a nap and relaxed, and I did a fast job. Efficiency is a good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Joann, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!