Reviews
Great experience, thank you Auto Nation!
One of the easiest vehicle buying experiences ever! Also a very good price. Thank you Sergio, Craig, and Justin. Y'all were great! Thanks again Auto Nation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Katy. We're happy we could meet your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!
Best place, best customer service
Excellent service, professional environment. I fully recommend Ryan Davis who always provides the best of the attentions. His team and supervisors will do everything needed to take care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Victor, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Experience!
I just purchased an explored from Auto Nation, and my transaction was so easy. Craig (Sales guy) helped me with everything I need it and where I wanted to be. he did all that for. Thank you Craig!! I love my explore..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Karla, thank you for your wonderful comments about Craig! We're glad we could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!
New Truck
The best new car buying experience that I have had. Devon Hooker is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tommy, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Quick and reasonable experience
We knew what we wanted and they were able to put it in front of us without too much BS. Jordan was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Routine maintenance
routine maintenance on 2017 F-150. Multipoint check, oil change, tire rotation. Wheel alignment was recommended and performed. Service rep Dustin Thomas very professional and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Michael! If you ever need more help, our team is available to talk -- safe travels!
Great Dealership
Autonation of Katy has HUGE selection. Over an hour drive from house and didn?t mind at all. Great experience!! Al was my sales rep. Great guy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brad, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help! Take care!
Great work again!
Returned this time for recall repair, in and out faster than expected. Randall kept me informed of the process the entire time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stanley, It is great to hear that everything was completed quickly and to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
mduncan@wholesaleelectric.com
Excellent service, informed salesman in Chris, and sales manager was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Mack! Don't hesitate to call us if you ever need anything. Be safe on the road!
Don’t bother...
If you’re reading this I’m guessing it’s not the first negative review you’ve come across for autonationfordkaty. At some point the specifics no longer matter. My experience follows the same path as countless others. My difference is I heard the service writer the first time and followed his advice. “Get some other Ford dealer to look at the problem.” My truck is 4 days old and I purchased it at AutoNation Ford of Katy. I bought a 2014 Super Duty @ AutoNation Ford Gulf Freeway - Houston. There is not much difference between the two.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair