Reviews
a good buying experience
it was a nice experience buying my car from this dealership. i felt that the sales people were genuine and friendly. i would recommend this dealership to anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ripoff ! Stay away
Please do not do business with this dealership. There is only misrepresentation, cheating and fraud. Please please do not buy a certified pre owned here it is equal to trash and will give you heart pain and burn your wallet for years. Flee !!!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Friendly but didn't meet "Certified" criterea
I was impressed with the customer service but upon reviewing my "certified" ML350 there were still a few dents they had not repaired. I guess I should have looked the vehicle over more closely but that's part of the certification process according to the Mercedea website. Overall, they were above average.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy certified pre-owned
Great selection. Well set up for certified pre own business unlike other local Mercedes dealerships. Professional staff
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Everything was Great, except ... I didn't like the fact that the extra warranty charge was not mentioned at all during negotiation. Once I negotiated my price then went with the Financing guy and he was the one selling the warranty packages, I did not appreciated that but lesson learned for next time. Thanks, Alma
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience- great service
I loved driving away in my new GLK350. I especially enjoyed knowing how everything worked inside my car. my salesmen John was great and Ray taught me all about the dials and gagettets.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
OWNER--GARRY PIERRE OUBRE AND ASSOCIATES
GREAT CAR(2014 ML350) THE SALES PERSON (CHRISTOPHER TAYLOR) WAS PHENOMENAL..HE WAS SO HELPFUL IN ALL PHASES OF THE BUYING PROCESS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Expeience
We had a hassle free experience. We traded a SUV in for a ML 250. The new ML was ready when we go to the dealership and they went through the car in every detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
C Class 300
It was a great experience and a bless one at that . Praise God
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Customer Service!
When my wife an I arrived at MBHN, we were greeted with friendly service. They had the car already ready for a test drive and a few others ready if we chose not to purchase the vehicle. Saturdays are busy there at MBHN so give yourself some extra time. I recommend MBHN for those are in the market for a pre-owned or new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase