Reviews
Fantastic
Because I had smooth service from beginning till end, and my service was done soon, so that I did not have to make extra schedules involving my work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jina, Thanks for sharing your recent 5 star service experience with Jenny here at McKenna Porsche! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your Porsche service needs. Enjoy the road ahead!
Breakdown
Drive belt broke down. Towed into McKenna. Ana was outstanding throughout. Enterprise (loaner) was excellent. Ana stayed in touch throughout. Repairs took twice as long as expected (only reaso for four vs five stars). Repairs seem to be very well done. Everyone I encountered were extremely nice and professional. I’ll go to McKenna before I go to my old service operation at Pacific Porsche... even though it’s much further away.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, and thanks for sharing your recent positive service experience with Ana here at McKenna Porsche! We're truly pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your Porsche service needs even though it's more of a drive for you from Pacific Porsche. That means the world to us. Welcome to the McKenna family, and enjoy the road ahead!
Good experience
A very good dealer, my sales man Craig was very professional for doing his job. Good experience there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lena, Thanks for sharing your recent 5 star experience with Craig here at McKenna Porsche! We're thrilled to read your kind review, and we'd like to congratulate you on your new Porsche! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for all things Porsche. Enjoy the road ahead!
Mr. David
Excellent customer service. Great team work at McKenna.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, Thanks for sharing your recent 5 star service experience with us here at McKenna Porsche! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your Porsche service needs! Enjoy the road ahead!
I had prchased porsche 911 turbo s
The sale person take time with you and explain every things to you with patent to make sure you understand .If you going to spent a lots of money to buy a car like Porsche you should go to visit them as many time as you want until you learn enough ask lots of questions till you satisfy, the sale person don't mind to take time with you. and no pressure. If you don't like it just walk away nobody will complain anything . It your big chunk of money, for me I'm more than happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, and thanks for sharing your recent positive experience with us here at McKenna Porsche! We're beyond thrilled to read your kind review, and we'd like to congratulate you on your Porsche 911 Turbo S! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! We trust you're enjoying every mile ahead!
Purchased a Porsche Targa GTS
Excellent customer service by all staff members. This is the second car I have purchased from here and will never buy another car from another dealer ever again. Thank You McKenna people!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chris, Thanks for sharing your second 5 star experience with our team here at McKenna Porsche! We're thrilled to read your review, and we'd like to congratulate you on your new Targa GTS. What a truly amazing car. Thanks for being a part of the McKenna Family, and we look forward to seeing you in our store anytime in the future!
Wonderful experience with McKenna Porsche
We leased a 2017 Porsche Macan S from McKenna Porsche for European delivery. What a great experience from start to finish. Pricing, negotiation process, finance and communications were superb experiences. Adrian Jara, our sales advisor was knowledgeable, professional and straight forward. Our service experience has been equally positive. The communications and responsiveness were excellent. The work was performed to specification and to our satisfaction. Ana Alba, our service advisor communicated well, addressed all of our concerns and stayed on top of the work and return of the Macan to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeff, Thanks for sharing your recent 5 star experience with both Adrian and Ana here at McKenna Porsche! We're beyond thrilled to read your kind review, and we'd like to congratulate you on your new Porsche Macan S! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead Sir!
Excellent Service
Ana provides excellent customer service to us each time we bring our Panamera in to be serviced. She is a pleasure to do business with. The service dept does very good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Melanie, Thanks for sharing your continued 5 star service experience with Ana here at McKenna Porsche! We're pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your Porsche Panamera service needs. Enjoy the road ahead!
Excellent as usual!
Since I purchased my Porsche Cayenne year and half ago I have had nothing but excellent service. Jenny Gordon is always wonderful. Mel the service manager always remembers me and entire staff is efficient and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, and thanks for sharing your continued 5 star service experience with Jenny and Mel here at McKenna Porsche! We take what you wrote to heart, and we'll make sure Jenny and Mel see this review as well. Thanks for being a part of the McKenna Family, and for choosing us for all things Porsche. Enjoy the road ahead!
Great service and knowledgeable assistance.
Found the prefect car in my preferred color for me. Great service. Easy financing assistance . Just weird that couldn’t pay for it at the time with a check.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, and thanks for sharing your recent 5 star experience with Arya here at McKenna Porsche! We're very pleased to read your kind review, and we'd like to congratulate you on your new Porsche! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things Porsche. Enjoy the road ahead!