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Auto Locators of Texas

(66 reviews)
Visit Auto Locators of Texas
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 10:00am–6:00pm
Tuesday 10:00am–6:00pm 10:00am–6:00pm
Wednesday 10:00am–6:00pm 10:00am–6:00pm
Thursday 10:00am–6:00pm 10:00am–6:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–3:00pm 10:00am–3:00pm
Sunday Closed Closed
(972) 535-8360 (972) 535-8360

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Locators of Texas from DealerRater.

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Outstanding and friendly service

Took a 10 hour drive to find out that I was we'll worth the drive. I got there saw the vehicle I was interested in test drove it and a couple do signatures and I was on my way back home with a 2002 ford f-150 Harley Davidson truck in outstanding condition. It won't be the last time I'll visit this place great service THANKS GUYS LOVE MY TRUCK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy, Fast and friendly

This sums up my process at Auto Locators of Texas. I have bought many cars and never had gone through the process so easily. I was shopping for a car and was greeted with such a friendly staff. They never pressured me into a sale and I love the way they handled the whole process. Financing was so simple! When it came down to the paperwork, I was in and out in about 15 minutes. I thought maybe we had more to do, but they are efficient and very professional. I would recommend them to anyone!! I will definitely buy my next car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EASIEST PURCHASE EVER!!! WE WILL BE BACK

My wife and I came in last week and we were not ready to buy. We met with Amber and the owner Richard and they helped us look at several cars and SUV's. They were not the typical pushy "Salesman". They were actually VERY laid back. After some research, we decided on the Toyota Sienna minivan. We came in and Amber actually beat our interest rate from our Credit Union. We were in and out of the dealership in less than 30 minutes. We will be back in April when my son turns 16 for sure!!! Thanks for such an easy purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unorganized and unreliable information

We were ready to buy a car and had two choices that we were very interested in looking at. We went to test drive one of them but the one listed at this dealership was "getting the radio repaired" and wouldn't be ready for a few days. We were patient and decided to wait to look at this vehicle before making our purchase. We called on the day they said it was supposed to be available and it wasn't. So we called the next day and they said it wasn't available but probably would be around mid-afternoon. So we called and again and this time we were told that someone had already put a down-payment on this vehicle a few days ago. It made us very angry that we had 5 days to look at the listed vehicle and it wasn't ever available to look at AND someone had already had a down-payment on it. Why was it listed for sale then and why didn't they tell us that the first time we called? Now the other vehicle at the other dealership we were interested in is not available. Needless to say we are very angry at the customer service and inaccurate information that was given to us.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We apologize for any miscommunication on our part regarding the Odyssey. We have been in business for 17 years and would never intentionally mislead you in the availability on a vehicle. Another employee had taken a deposit on this vehicle and I was unaware. This unfortunately lead to the miscommunication on my part. The Odyssey was at Honda being serviced for a Radio issue. There was no ill intentions toward you and once again I apologize for the confusion. We would be happy to locate another Odyssey for you, we would love to earn your business. Sincerely, Amber

Great Car Buying Experience!!!!!

I would highly recommend using Richard Walsh and Auto Locators of Texas if you are in the market for a new car. Richard made the experience of buying my new car extremely easy and enjoyable. Amber was very helpful with any questions that surfaced throughout the car buying experience. When I buy my next car, I will go through Auto Locators of Texas. ess Padek

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would highly recommend using Richard Walsh and Auto...

I would highly recommend using Richard Walsh and Auto Locators of Texas if you are in the market for a new car. Richard made the experience of buying my new car extremely easy and enjoyable. Amber was very helpful with any questions that surfaced throughout the car buying experience. When I buy my next car, I will go through Auto Locators of Texas. –Jess Padek

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My boyfriend (now-husband) purchased a car from Auto...

My boyfriend (now-husband) purchased a car from Auto Locators of Texas several years ago and has always talked about the positive experience. I recently had the opportunity to work with Auto Locators of TX this year to purchase a 2012 GMC Acadia SLT. We were blown away with the friendliness of the staff and the owner, Richard. The business feels extremely well-run and organized. They are NOT pushy or "salesy" whatsoever. It feels like you are purchasing a car from a family member. The most annoying part of buying a car (new or used) is dealing with the sales people...getting stuck in a salesperson's office while the cheesy manager comes in and introduces themselves. Auto Locators of TX is completely different. You can view their inventory online and come in to test-drive a car if you wish. If you are looking for a specific vehicle, their specialty is locating cars, and they do this through the use of auctions. Richard will email you the cars that are available that week and will obtain the car you are looking for. We were able to test drive the car by ourselves. We noticed a small scratch in the leather, and they fixed it for us easily. Their prices are very affordable - less than a dealership & similar to buying from a private party direct (i.e. craigslist). Our car came with a CARFAX report as well. The financing process was easy and when we showed up yesterday to sign the papers, everything was organized & ready to go. We bought the car in about 20 minutes. Richard personally took the time to show us the car's cool features - like power liftgate, back-up cam & navigation, etc. One last thing that I should mention is that they can upgrade their cars w/ options like Navigation, Back-up Cams, etc - they can also tint windows - again, their prices are less than a dealership. I would absolutely recommend Auto Locators to friends or family. They are a pretty cool company, and I don't see myself ever going to a dealership. Ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Amazing experience

My boyfriend (now-husband) purchased a car from Auto Locators of Texas several years ago and has always talked about the positive experience. I recently had the opportunity to work with Auto Locators of TX this year to purchase a 2012 GMC Acadia SLT. We were blown away with the friendliness of the staff and the owner, Richard. The business feels extremely well-run and organized. They are NOT pushy or "salesy" whatsoever. It feels like you are purchasing a car from a family member. The most annoying part of buying a car (new or used) is dealing with the sales people...getting stuck in a salesperson's office while the cheesy manager comes in and introduces themselves. Auto Locators of TX is completely different. You can view their inventory online and come in to test-drive a car if you wish. If you are looking for a specific vehicle, their specialty is locating cars, and they do this through the use of auctions. Richard will email you the cars that are available that week and will obtain the car you are looking for. We were able to test drive the car by ourselves. We noticed a small scratch in the leather, and they fixed it for us easily. Their prices are very affordable - less than a dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very clean, friendly place. Had the car in one day with...

Very clean, friendly place. Had the car in one day with no hassle, or used car dealers. Would recommend to anyone who needs a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easy Car Buying Experience!!!

Very clean, friendly place. Had the car in one day with no hassle, or used car dealers. Would recommend to anyone who needs a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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