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Auto Web Expo

(1,019 reviews)
Visit Auto Web Expo
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–5:00pm
Tuesday 9:00am–8:00pm 8:30am–5:00pm
Wednesday 9:00am–8:00pm 8:30am–5:00pm
Thursday 9:00am–8:00pm 8:30am–5:00pm
Friday 9:00am–8:00pm 8:30am–5:00pm
Saturday 9:00am–7:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 388-7390 (888) 388-7390

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Web Expo from DealerRater.

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Great experience!

Great experience!! Larry made it very easy and was not at all pushy. He was very customer focused and not insistent on making a sale right away which was refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ali and the team are absolutely amazing!

Ali and the team are absolutely amazing!!! They made this process for me so easy and I truly felt like they cared!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was greeted by a very nice man I was directed to my

I was greeted by a very nice man I was directed to my salesman. LD was great to work with. Very personable and professional. I’d say the best car buying experience I’ve ever had. I’ll be sure and go back with my car buying needs. When my temp plates fell off my car. LD personally delivered them to my location and put new temp tags on. This was above and beyond great customer service!! Thank you LD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience with outstanding professional service!

Great experience with outstanding professional service! Speak with Ali for all your concerns to be alleviated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ali From start to finish was great!

Ali From start to finish was great! He worked with me and was accommodating to every need! Both him and the Finace team gave me a $3,000 discount to get me in my dream car! Even after my purchase I was having problems with my battery I contacted Ali he told me to go to Service and she’s been working like a charm! 5 stars all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ali Hussain , and Axel Asghari from finance deparment

Ali Hussain , and Axel Asghari from finance deparment were all INCREDIBLE. I highly recommend the dealership. I went to about 10 dealerships looking for a Jeep Wrangler and this dealership was by far my favorite. Axel Asghari take his time looking for the best finance deals, and Ali from sales make super friendly and he make sure the Jeep was what we were looking for. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I ONLY GAVE THIS BUSINESS ONE STAR BECAUSE "ZERO" STARS

I ONLY GAVE THIS BUSINESS ONE STAR BECAUSE "ZERO" STARS WAS NOT AN OPTION: This dealership and its car salesman knowingly let my husband drive off its lot with an unsafe car which did not have airbags or workable seatbelts; standard safety features required in all cars on the road. The fact that the car had no airbags or workable seatbelts was at no time disclosed to my husband from the very beginning of our dealings through its end. In fact, it was never disclosed by your dealership or your car salesman at all, ever. Now all they are doing is trying to sell us a different car. DO NOT do business with Auto Web Expo! They obviously do not care that they are putting your life and the life of anyone that gets into the care you purchased from them in danger. The business needs to be shut down for unethical and illegal business practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased a BMW 540i and the initial purchase experience

Purchased a BMW 540i and the initial purchase experience up to payment was about as expected. The challenge came in the fact that that they did not credit my $500 deposit when calculating my total due resulting in me providing payment of $500 above agreed upon price. Understands mistakes can happen, but I have called three separate times to address the error. First time manager said he would pull my paper work and call me back. Never heard back and placed two additional calls with no response from a manager. At this point not sure if they are either avoiding me because they owe me money or are incompetent. This experience took place at the smaller Plano dealership under the same name.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I just purchased my car from Auto Web Expo, and when I

I just purchased my car from Auto Web Expo, and when I say my salesman Fadi Fayyad was great along with the rest of the staff Spencer and Maryam. I will definitely recommend them to anyone just as I was recommended to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! The 5 hour drive to get the car I wanted was worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.