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Auto Web Expo

(1,019 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–5:00pm
Tuesday 9:00am–8:00pm 8:30am–5:00pm
Wednesday 9:00am–8:00pm 8:30am–5:00pm
Thursday 9:00am–8:00pm 8:30am–5:00pm
Friday 9:00am–8:00pm 8:30am–5:00pm
Saturday 9:00am–7:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 388-7390 (888) 388-7390

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Web Expo from DealerRater.

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Ali was extremely helpful and knowledgeable. He took the...

Ali was extremely helpful and knowledgeable. He took the time to know our needs, and find the perfect car! Thank you so much for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you!! We appreciate your business and are happy to hear that Ali helped make your experience a positive one. Thank you for choosing Auto Web Expo. Auto Web Expo Team

I went to AWE just to find out where I stand but Ali H....

I went to AWE just to find out where I stand but Ali H. just went above and beyond my expectations ... Ali is the BEST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello Iris, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are glad to hear that Ali delivered such a great experience! We appreciate your business and hope to see you again soon!

Excellent service - easy to buy !Thanks guys !...

Excellent service - easy to buy ! Thanks guys ! Obviously there are many options to consider but their selection was the best and pricing was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

It was a pleasure doing business with AWE. Ali was great!...

It was a pleasure doing business with AWE. Ali was great! Amazing customer experience! I Will definitely recommend AWE and specifically Ali to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear Ali and Ben were able to take great care of you and listen to all of your needs. We truly appreciate your feedback on your experience and these two solid team members! Please reach out if we can be of any further assistance. Auto Web Expo Team

The entire experience at Auto Web Expo was excellent. Ali...

The entire experience at Auto Web Expo was excellent. Ali is professional, informative and a genuinely nice guy. After our conversations and the purchasing process, I’ve decided that I will be purchasing my cars from him going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your five star review. We were happy to serve you and hope to work with you again! We'll share the review with Ali, and we're happy to have him on our team!

We absolutely loved our experience with Auto Web Expo and...

We absolutely loved our experience with Auto Web Expo and Ali our sales person. He was very knowledgeable and was familiar with each car and the inventory. He helped my wife figure out what car she was looking for to replace her Mercedes GLK 300. He even helped her compare the cars she liked to narrow down the search and she loves her new GLE 350! we would definitely buy another car from Ali and Auto Web Expo and would definitely recommend them to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know what a great job Ali did answering your and your wife's questions and helping her find the right vehicle! We pride ourselves on our great customer service and work to make sure that Auto Web Expo is a place where everyone is treated fairly. We hope your wife will continue to enjoy her new Mercedes!

Looking for a new car

Nasseem was pleasant, helpful and helped me figure out what would work best for me. The cars are in beautiful condition All-in-all, a good buying experience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Megan, Thank you for the kind thoughts and five-star rating regarding your recent experience with our sales department! We agree that Nasseem is a great asset to the team. Enjoy your new vehicle and we hope to see you again soon!

This place doesn't provide the attention to detail you’d...

This place doesn't provide the attention to detail you’d expect from a place selling luxury cars. They show cars on their website they represent as having in their inventory but you’ll soon learn the car is in another state. Ali told me it will be delivered by X date but he was off by about 10 days. I asked Ali for the price of the car but I was told to wait until they fixed a mirror they broke unloading it from the truck. Turns out The car just happened to go up by $1,000 after I inquired about it. I wasn’t told the price until the day I went to buy it. Ali never did get back with me on the price. He also told me twice the car was being detailed but I twice arrived to see it hadn’t been detailed. So I only seen the car dirty before the date of my purchase. They passed the Mirror expense on to me. its also fun being informed at the time of purchase that they’re tacking on $1,100 in service/detail charges and an extra key! and another $900 for theIr profit, (they acted like they made $0 profit on the sales price). The worst part of the whole experience was the arrogant power hungry manager. He instructed his sales agent, with me with 10 feet of him, “I’m going to pass on this deal”...even though they were charging me $5K above KBB value. It was clear he didn’t think my business was worth his time. I left and would have never returned if not for the sales agents apologizing for him. Just a below average used car dealership. Todd was good, he knew The car but flew through the buying process not proactively explaining the paperwork unless I asked him to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Dennis, We are very disappointed to hear that your experience did not meet your expectations. We take your feedback very seriously and will be contacting you soon to speak with you about what happened further. Auto Web Expo Team

Consumer response

Auto Web Expo: you see these reviews 2-weeks before they are posted. You told me at that time, ) (on 1/16) that someone would be contacting me. I’ve yet to hear from anyone about this matter. I also learned today you sold me a car that had not been inspected, even though you told me it had been inspected. The poor experience with your dealership continues....

Ali was amazing! I have spent over 15 years in the...

Ali was amazing! I have spent over 15 years in the automotive industry and I say this will all confidence, this was my best car buying experience ever. The dealership is beautiful and comfortable. Ali has a sweet and kind disposition that really puts you at ease and his personal convictions really stand out. I will shop with Ali again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ali, and we look forward to working with you again. Auto Web Expo Team

Ali is one of the nicest sales guy I have met in a long...

Ali is one of the nicest sales guy I have met in a long time and trust me I have purchased plenty of cars. They made this process simple and easy for me! I can't Thank him and his team enough! Need a vehicle go see Ali!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know what a great job Ali did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Regards, Auto Web Expo Team