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Lease Return Center

(408 reviews)
Visit Lease Return Center
Sales hours: 9:30am to 7:00pm
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Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:30am–6:00pm
Sunday Closed
(703) 634-5170 (703) 634-5170

Reviews

(408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible Business

This place is horrible, Ryan (their sales persons) is dishonest. They promise to proper repair my car while it was under a 30 day warranty, instead they kept the car for 30days and did not repair anything. PLEASE DO NO NOT PURCHASE A VEHICLE FROM HERE !!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love the Lexus!!!

My husband was looking for a Lexus ES 350. Our internet search located a very reasonably price, low mile ES 350 at LRC, VA. It turns out we found an even newer model, fully loaded vehicle in their inventory. This was a fantastic buying experience from an independent dealer. I will be checking this inventory for my next vehicle. Great low-mile quality vehicles, fantastic staff, A-1 customer service and unbeatable prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bad services and dishonest

I purchased a car right here, tbh If I had a chance, I would not buy a car from this dealers. They provide a worst services ever!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Buying Experience Ever!! (BBEE)

My experience with this dealership was fast, easy, and enjoyable. Especially working with Ryan. From the moment I called to inquire about the car to the moment I drove away I was completely satisfied. After my first experience, I am more than excited to be working with Ryan again towards my next purchase! Moral of my review is check out the inventory and if you see something you like head over to the dealership and check it out. You won’t be disappointed!!!! -Gwendolyn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great dealership!!

This is the place to go if you’re looking for affordable foreign vehicles. The staff was very helpful, especially Ryan. I can honestly say I have never experienced such great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Trustworthy

Now I am not a new car but but I am also not seasoned enough....but I always thought that no one should even buy from an independent dealer. I have bought two cars within the same month and one of them was from lease return center now I can go into detail but you would want to stop reading this at this point so I will just say this the people at the dealership are trustworthy, honest, straight forward, hassle free, no haggling, everything out on the table. It’s took me 2 months that find the car I wanted and 24 hours to make it mine and it was all because of the people at lease return center. Go see Ryan and Javier. You will not be disappointed....I guarantee it...I know I sound like a commercial. But that’s the sound of satisfaction!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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"Excellent car buying experience"

I live in Ohio, and was looking for a cinnabar red ML with low miles and well equipped. With the help of the internet and a nationwide search, there were not a lot available in this color. I was surprised when one came available at the Lease Return Center and was only about 350 miles away. I talked with Ryan on the Phone and he said the car was perfect and was priced very well. He offered to arrange shipping, but I was skeptical. He held the car for a little over a week until I could get there to see it. The car was exactly what I was looking for and everything Ryan said about it was true. After seeing it, there was really no need to haggle about the price. I drove it home that day! Thank You Ryan P. Everything worked out as he said it would, I got all the paperwork to get it titled and registered in Ohio before the 30 day temp tag expired. "Excellent buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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3rd time around

Purchased my 3rd BMW from lease return center, the process was painles and unlike other dealers that will pressure you. Ryan was patient and straight forward until next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding Service

I highly recommend the Lease Return Center for your next car purchase, my best car buying experience in over 40 years, Ryan was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchasing Experience

We purchased a 2014 BMW with low mileage. It was incredibly easy as the BMW was priced competitively so there was no negotiations. We were so happy with the experience that we returned the next day and our daughter purchased an Altima. We would definitely come back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.