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Lease Return Center

(429 reviews)
Visit Lease Return Center
Sales hours: 9:30am to 7:00pm
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Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:30am–6:00pm
Sunday Closed
(703) 634-5170 (703) 634-5170

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

It was a straightforward process . The car was just as advertised and even nicer in person . Ryan was very courteous and quick to respond to any questions or concerns . Their prices are definitely among the best for luxury cars. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vehicle Satifaction

I have seen the negative reviews;however, people need to hear this positive experience. There were front end problems with my vehicle and the repaired the vehicle at no expense to me. They are not AMG anymore. They are the Lease Return Center with a different staff. The staff especially Mr. Hassani were very professional and courteous. I now have a dependable car that drives amazing!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bet Custer service I’ve ever experienced

Andy was very honest and provided an excellent service with the car I bought. Not only did he geat me a great deal for my first BMW. It needed brakes not only did he replace the brakes. He also had the rotors replaced as well front and rear. During this process he kepted me informed via text with pictures. Since brake and rotors replace he then sent me a text that he had the brake sensors replaced. Only place I will be cars from for now on great service and absolutely no pressure to buy. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Clean

Great service and Ryan was excellent to work with through the process. Will recommend them to anyone. It was a pleasure and they provided all the assistance I needed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great

Ryan was very professional and helpful in helping chose my CLA 250. He made sure all my needs were taking care of in a timely manner. Very hospitable. Would recommend him to any family or friends. I know they would be in great hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

It was an amazing experience ,Ryan was so helpful I love my new car ,he went beyond my expectation. Very professional and nice person. Highly recommended from the start to the end he was there with me ,went all the way from Maryland to Va almost 2 hours drive and arrived very late, he was waiting for me car was ready for test drive and my purchase was so smooth,he did everything possible to make me happy thanks Ryan for such a great service. I will return for all my future car buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Experience

We love our new BMW X5. The vehicle was as advertised and Ryan made the process a breeze. We would recommend this dealership and will return when ready for future vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2nd Car Purchased

This is my second car that I've purchased from this dealer and both cars were in excellent condition. The salesmen where knowledgeable, accommodating and very responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast Professional Service

I had an appointment for the vehicle I was interested in. Ryan had the vehicle ready for test driving upon my arrival. Ryan got me a great, no haggle deal. Very professional dealership that has set the standard for how car buying should be. Loving my Honda Accord. Thanks Ryan...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall Well Done!

Used car dealers have a tough time bcuz of the unknowns with the products they are selling. I truly believe this company is one of the food ones trying to do the right thing. Ryan and Maueice went out of their way to ensure I was happy with my purchase. Mission accomplished!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.