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2016 consumer dealer award
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2016 consumer dealer award

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Econo Auto Sales Inc from DealerRater.

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Dirty cars, they lie about there cars.

Dirty cars, they lie about there cars. Won't buy again. I purchased a vehicle and was told it came just came from getting fixed with paperwork saying so. Come to find out the car needed a new starter, oil change, is leaking coolant, and needs new brakes. I asked for a warranty that they said they offered that I wanted that they didn't give. These people are cons i should of known better when i seen the lot. It looked like a junk yard. Go to Keys, or Cars With Attitude that's up the street. The service is much better and the cars are nicer and cleaner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I got a vehicle over a week ago I paid 4.

I got a vehicle over a week ago I paid 4.000 down no vehicle the alternator was bad I haven’t heard anything from them they keep saying they are waiting for a part feels like I’m getting the run around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Consumer response

They have had the car for over a week I put 4000 dollars down i went in today to pick it up I’m mentally challenged I owe now 4000 more and he release the vehicle to me today until i pay 1100 payment which last week he told he would work with me and I could pay him on the 20th when I get pat since I put that big down payment down I’m 50 years he completely degraded me like I was a child yelling at me like I was someone. Off the street that stole from him I’m going retain an attorney and I want my money back he can keep the vehicle I don’t want to do business the operation is shady I feel taken advantage of and dooped

I am retired on a fixed income and don't have a lot of

I am retired on a fixed income and don't have a lot of money for a down payment. You would think for a car they list for under $3000 that a down payment of $1000 would be enough. And yes I know dealers add around $600 to the sticker price but I still th

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Once your money is gone, so is his professionalism

Saw the vehicle for $1k less than what they ended up selling me the vehicle for. I did like the vehicle and did end up agreeing to the higher price. About three weeks or so later, Saeid calls me to demand ANOTHER $1k, claiming that I'd not paid the full price. I advised that I had and would get my bank statement to prove so, but he had the receipt that I signed and it would verify. He claimed it showed an amount less $1k. The next day, I verified with my bank that the full amount had been withdrawn. Saeid accused me of defrauding his business, yelling at me and hanging up on me numerous times. I expected violence when I went to prove I had paid in full. Check the google review for the dealership for the YouTube video if interested in his reaction. He would not look me in the eye and offered a weak apology for what he'd accused me of. I asked him to look at my paperwork since it sounded like he'd done it wrong. He went through the packet and said it was perfect. Fast forward to today, near the 60 day temp tag mark. I went to register my vehicle and was told that the dealer still owned the vehicle and had not even cleared it so I could register it. They advised that he's able to issue another 60 day tag. I called. He hung up on me. I went down to resolve the issue. He called the police on my autistic son who accompanied me. I'm an ambulatory wheelchair user who needs help with my chair and belongings. By the end of the hostile encounter on his part, he refused to give me a title and would not tell me when I could expect the title that he didn't give me in the first place. Claimed that he had although he had gone through the whole packet when he first sold me the car, AND when I went back over his 'defrauding' accusations and there hadn't been a title included in either instance.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They don't answer requests for information.

They don't answer requests for information. At first they advertise a price drop, then raise it back up.!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just bought a second car here.

Just bought a second car here. Will come back a third time when needed. I don't know why people are complaining about "walk ins" I had no appointment and they took care of me. I paid cash for both cars and both cars were in great shape so I can't speak to financing. Saied took good care of us and even better care when we came back a second time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Tried to sell me a car that was going to have a huge

Tried to sell me a car that was going to have a huge problem down the road. Saeid does not care about customers, he only cares about getting money from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I inquired about a vehicle and heard it was available but

I inquired about a vehicle and heard it was available but then was stuffed on all responses. I said I was interested and wanted to set up a time to view the vehicle but no one answers my calls or emails after the first connection. Poor help. Bad dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

It would be great if someone at Econo Auto Sales returned emails or calls!

Good selection of cars on the lot, easy to find, was

Good selection of cars on the lot, easy to find, was greeted in a good timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Buyer BEWARE!

Was sold a car that was a complete lie. Was told vehicle was only owned by 2 people. It was owned by 5. And the first owner was a rent a car place. I was told that the price would be dropped by 1000.00 dollars it was not. Since buying the vehicle it’s gotten stuck in drive, we had to take apart the automatic gear shifter to get it unstuck. That’s when we found out that the gear shifter had been broken before and it was putback together with cocking. Then got a flat tire and found out the rear end of vehicle was completely rusted out. So if you want to get a vehicle then don’t go to econo cause you will get completely burned!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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