Reviews
Write a reviewOvercharged
Took my CRV in to get a new ignition switch and a new key they gave me a estimate and when the couldn't program the key the service person got rude and overcharged me $90
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand that you had a frustrating experience regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Great Price
Getting to negotiate the price over the phone because of your online inventory. So that when we came to test drive the car and wanted it the price was already predetermined and we were in and out in 2 hours with our young kids.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristina, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Great service, great selection
Our experience was positive from the moment we were greeted. We love our new Accord. Thanks so much for making this car buying experience fun and exciting. Will be recommending mistlin to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. At Mistlin Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as fun and exciting as possible. Thank you for your recommendation. We look forward to assisting you with your future sales and service needs. Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Great service
Sami Merza is is great. Very kind and professional and trustworthy. We explored all options and he was very thoughtful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! Sami is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Great costumer service
Very helpful and informative. Norberto helped me find the perfect car and made sure I received the best price and payment plan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great feedback Brianna! It is always our number one goal to get the perfect vehicle at the right price for our amazing customers. Norberto is such an amazing part our team, and it's so awesome to hear that you got to experience it for yourself. Welcome to the Mistlin Honda family! Best regards, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Great service
They were great. Helped us decide and gave us plenty of information regarding the cars. Provides us with a great affordable price
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosa, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We are happy to hear about your positive experience with us. Best regards, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Owner
He very good hi very good customer service you make a very good deal for us I buy Honda pilot touring
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with us. Congratulations on the new car. If you have any further needs, do not hesitate to come back in for a visit. Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Honda CRV
Meeting with Mr. Sami Merza made our experience so easy and stress free. He identified with the stresses of being a new comer to the States and " starting all over again" very personable and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle, thank you and congratulations on your purchase! I'm very pleased that Sami could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Enjoy your new vehicle! Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Amazing Customer Service
This was my third Pilot lease. Nick Meyers is always knowledgeable, kind, and helpful. He checks in with me at least one a year. He tried to find the color I wanted and when he couldn't, he and Eli Lanigan were able to offer me another color w/navigation for the same price. The car was delivered in a few days. Also, when I returned my 2015, I didn't have to do anything but hand over the keys. All my experiences at Mistlin Honda have been positive and comfortable from the sales floor to the financing department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Holly! Our team works hard to keep our customers coming back to Mistlin Honda and its great to hear of your continued business. Nick and Eli are wholly devoted to the success of our guests experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Best, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com
Dealt with quickly and courteously
I like the product, We've had Hondas in the family for 41 years, the cars sell themselves. Mistily Honda has always been good to us.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Robert. We look forward to seeing you again in the future! Sincerely, Dennis Lanigan General Manager 209-549-5000 dlanigan@mistlinhonda.com