Mistlin Honda

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(252 reviews)
Visit Mistlin Honda
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–7:00pm Closed
New (209) 857-3297 (209) 857-3297
Used (209) 225-2735 (209) 225-2735
Service (209) 566-1991 (209) 566-1991

Inventory

See all 123 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2010.
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Modesto California the staff at Mistlin Honda - Modesto will help you find the Honda vehicle you want. At Mistlin Honda - Modesto we offer a searchable online inventory of new Honda cars in Modesto along with well-maintained used cars by today's top manufacturers.
Mistlin Honda Your Honda Superstore

Service center

Phone number (209) 566-1991

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Don’t value client’s time. Lack of planning.

I made an appointment that included a brake job. After they did the other service: oil change and tire rotation, they found they didn’t have Honda brake pads. They had to purchase some pads from a parts store. I’m sitting and writing this now as it approaches six hours that they’ve had my car. Whoever is in charge of operations needs to find another line of work.

1.0

Don’t value client’s time. Lack of planning.

I made an appointment that included a brake job. After they did the other service: oil change and tire rotation, they found they didn’t have Honda brake pads. They had to purchase some pads from a parts store. I’m sitting and writing this now as it approaches six hours that they’ve had my car. Whoever is in charge of operations needs to find another line of work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Jackie, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Dennis Lanigan General Manager 209-549-5000

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1.0

Lack of Communication

Dropped car on tuesday(11/29/22) for tranny swap, was told Id hear back, come Friday(12/2/22) I call them and they tell me my tranny wont be here till next Thursday(12/8/22) also the deductible wont cover shipping....was told not to expect it till Monday(12/12/22) because they dont do weekends. Its now been a week and 6 days, 2 weeks tomorrow and I was told I can pick up my car tonight. I respond ill be in right after 5, I was told thats fine yet when I show up my paperwork and key were a chore to find for the salesperson and then im told its now too late to process a payment there so he cant give me my keys or car...was told to call in the morning to pay and pick up my car. People have lives and jobs, this dealership should really take that into account when handling these situations...clearly they dont read their own

1.0

Lack of Communication

Dropped car on tuesday(11/29/22) for tranny swap, was told Id hear back, come Friday(12/2/22) I call them and they tell me my tranny wont be here till next Thursday(12/8/22) also the deductible wont cover shipping....was told not to expect it till Monday(12/12/22) because they dont do weekends. Its now been a week and 6 days, 2 weeks tomorrow and I was told I can pick up my car tonight. I respond ill be in right after 5, I was told thats fine yet when I show up my paperwork and key were a chore to find for the salesperson and then im told its now too late to process a payment there so he cant give me my keys or car...was told to call in the morning to pay and pick up my car. People have lives and jobs, this dealership should really take that into account when handling these situations...clearly they dont read their own

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Dealer response

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Dennis Lanigan General Manager 209-549-5000

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1.0

Service dept. sucks

They are accommodating when buying a car but when it comes to service, their service dept. is the worst, they tell you you can’t make an appointment and the express oil change closes at 4 but you have to have your car in by 2 and take your car and they say you need a appt and wait 4 hours, go to Tracy Honda and there service dept. gets the job done

1.0

Service dept. sucks

They are accommodating when buying a car but when it comes to service, their service dept. is the worst, they tell you you can’t make an appointment and the express oil change closes at 4 but you have to have your car in by 2 and take your car and they say you need a appt and wait 4 hours, go to Tracy Honda and there service dept. gets the job done

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dennis Lanigan General Manager 209-549-5000

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1.0

Bad Salesmanship

Horrible Service Salesperson Micah told me he had a specific car , I told him it would take about a hour to get there he said no problem after I got there and sat down and gave him my information he said I will be right back well he took awhile and then some he finally came back to his cubicle and said well I have some bad news that car was sold this moring all while he was holding the paper with the information he had along! Then he proceeded to ask me if I want to look at a different car, the car was never available and I pretty much told him he lied the shady guy couldn't even look at me in the face and was surprised I left without buying a car, Go to another Dealership theres plenty!

1.0

Bad Salesmanship

Horrible Service Salesperson Micah told me he had a specific car , I told him it would take about a hour to get there he said no problem after I got there and sat down and gave him my information he said I will be right back well he took awhile and then some he finally came back to his cubicle and said well I have some bad news that car was sold this moring all while he was holding the paper with the information he had along! Then he proceeded to ask me if I want to look at a different car, the car was never available and I pretty much told him he lied the shady guy couldn't even look at me in the face and was surprised I left without buying a car, Go to another Dealership theres plenty!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Debra, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mistlin Honda does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Dennis Lanigan General Manager 209-549-5000

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5.0

Mistlin Honda

I wanted To take the time to give thanks to Thomas he provided exceptional customer service I was never pressured to buy something he had all the numbers down before I got there and took the time to explainI would highly recommend him to everybody thank you Thomas

5.0

Mistlin Honda

I wanted To take the time to give thanks to Thomas he provided exceptional customer service I was never pressured to buy something he had all the numbers down before I got there and took the time to explainI would highly recommend him to everybody thank you Thomas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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3.0

Customer Service?

I purchased 2 Honda’s recently, 2018 Honda Civic Si and a 2018 Honda CR-V Touring. My issue is with the high end Honda CR-V Touring. I purchased the car do to it’s safety features, my wife commutes 60 miles to work. My wife has been complaining about the display (stereo system) doing some unusual things such as going dark, display going bright then dim, display basically doing it’s own thing without the ability to control it. The Bluetooth connection is very poor, noisy and drops calls. The Service department has a Bulletin noting the problem but the engineering group has not found a fix for it yet. My wife refuses to drive the vehicle do to this issue. The dealership can’t fix it, I wasn’t notified during the purchase or anytime after. So now I’m told I have to wait for a solution to the problem when Honda engineering comes up one. The Honda has 12,743 miles on it, basically sits in the driveway. Anyone looking to purchase a Honda make sure your new car isn’t one of the problematic models. I was refused a loaner vehicle or any other compromise to the problem. It will just sit in my driveway until Honda finds a solution to the repair. $34,000 lemon!

3.0

Customer Service?

I purchased 2 Honda’s recently, 2018 Honda Civic Si and a 2018 Honda CR-V Touring. My issue is with the high end Honda CR-V Touring. I purchased the car do to it’s safety features, my wife commutes 60 miles to work. My wife has been complaining about the display (stereo system) doing some unusual things such as going dark, display going bright then dim, display basically doing it’s own thing without the ability to control it. The Bluetooth connection is very poor, noisy and drops calls. The Service department has a Bulletin noting the problem but the engineering group has not found a fix for it yet. My wife refuses to drive the vehicle do to this issue. The dealership can’t fix it, I wasn’t notified during the purchase or anytime after. So now I’m told I have to wait for a solution to the problem when Honda engineering comes up one. The Honda has 12,743 miles on it, basically sits in the driveway. Anyone looking to purchase a Honda make sure your new car isn’t one of the problematic models. I was refused a loaner vehicle or any other compromise to the problem. It will just sit in my driveway until Honda finds a solution to the repair. $34,000 lemon!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We appreciate you sharing your experience with us. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Regards, Dennis Lanigan General Manager 209-549-5000

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5.0

Wonderful Service

Mistlin Honda was such a wonderful experience, as soon as I arrived I started wondering the lot and Rosie came out right away and helped me choose the best car for me. Overall experience there was great, i wasn't overwelled or lost, Rosie was AWESOME.

5.0

Wonderful Service

Mistlin Honda was such a wonderful experience, as soon as I arrived I started wondering the lot and Rosie came out right away and helped me choose the best car for me. Overall experience there was great, i wasn't overwelled or lost, Rosie was AWESOME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad we could take care of all of your needs here at Mistlin Honda. Thank you for giving this feedback; I will be sure to share it with Rosie and the team! Best, Dennis Lanigan General Manager 209-549-5000

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1.0

Repair problems

I purchased 2 Honda’s recently, 2018 Honda Civic Si and a 2018 Honda CR-V Touring. My issue is with the high end Honda CR-V Touring. I purchased the car do to it’s safety features, my wife commutes 60+ miles to work. My wife has been complaining about the display (stereo system) doing some unusual things such as going dark, display going bright then dim, display basically doing it’s own thing without the ability to control it. The Bluetooth connection is very poor, noisy and drops calls. The Service department has a Bulletin noting the problem but the engineering group has not found a fix for it yet. My wife refuses to drive the vehicle do to this issue. The dealership can’t fix it, I wasn’t notified during the purchase or anytime after. So now I’m told I have to wait for a solution to the problem when Honda engineering comes up one. The Honda has 12,743 miles on it, basically sits in the driveway. Anyone looking to purchase a Honda make sure your new car isn’t one of the problematic models. I was refused a loaner vehicle or any other compromise to the problem. It will just sit in my driveway until Honda finds a solution to the repair. $34,000 lemon!

1.0

Repair problems

I purchased 2 Honda’s recently, 2018 Honda Civic Si and a 2018 Honda CR-V Touring. My issue is with the high end Honda CR-V Touring. I purchased the car do to it’s safety features, my wife commutes 60+ miles to work. My wife has been complaining about the display (stereo system) doing some unusual things such as going dark, display going bright then dim, display basically doing it’s own thing without the ability to control it. The Bluetooth connection is very poor, noisy and drops calls. The Service department has a Bulletin noting the problem but the engineering group has not found a fix for it yet. My wife refuses to drive the vehicle do to this issue. The dealership can’t fix it, I wasn’t notified during the purchase or anytime after. So now I’m told I have to wait for a solution to the problem when Honda engineering comes up one. The Honda has 12,743 miles on it, basically sits in the driveway. Anyone looking to purchase a Honda make sure your new car isn’t one of the problematic models. I was refused a loaner vehicle or any other compromise to the problem. It will just sit in my driveway until Honda finds a solution to the repair. $34,000 lemon!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

We appreciate you sharing your experience with us. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Regards, Dennis Lanigan General Manager 209-549-5000

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5.0

Check them out before buying elsewhere!

I was recently on my way to a used car dealership to purchased a used car. I happened to stop at Honda and speak to Jose, told him what I was looking for and the price I was purchasing at and he topped it! I ended up driving off with a NEW car instead of a used one with a much lower interest rate! Check them out! Jose was great!

5.0

Check them out before buying elsewhere!

I was recently on my way to a used car dealership to purchased a used car. I happened to stop at Honda and speak to Jose, told him what I was looking for and the price I was purchasing at and he topped it! I ended up driving off with a NEW car instead of a used one with a much lower interest rate! Check them out! Jose was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're glad to have Jose on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Dennis Lanigan General Manager 209-549-5000

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5.0

Excellent

I give this rating because everyone was great and helpful! Shout out to Nick Meyers and Tomas for everything!! They gave me the car I wanted and did everything they could to give me the best experience!

5.0

Excellent

I give this rating because everyone was great and helpful! Shout out to Nick Meyers and Tomas for everything!! They gave me the car I wanted and did everything they could to give me the best experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Esmeralda, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Dennis Lanigan General Manager 209-549-5000

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