Reviews
Oil change
Brought my car in for its first oil change and they washed it and vacuumed it out! It was so nice! Thank you for the great customer service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great sales experience on my new Infiniti purchase with...
Great sales experience on my new Infiniti purchase with trade in. Al is easy to work with, very knowledgeable, and exceeded my expectations on my new Infiniti purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Premium service and other maintenance
The service rep (Oscar) was very helpful and courteous. The price for replacing my tires was more expensive than going to shops that are specialized in replacing tires.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer
I had a great experience with Carrie. She was fast, stayed in communication with me until vechicle was ready. Let me know what needed to be done.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maintenance
Brought my Q50 in for a oil change and noticed i need a tire rotation and before i new it Brandon ,said your all done Thank you Brandon for a wonderful experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Regular maintenance
Brought my car in for regular maintenance was greeted right away, treated well. My husband bought a car while we were there. The Manager , Service department and sales staff are awesome! Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love my new Infiniti Qx70
They were awesome and took care of everything for me. They even drove all the way to west Seattle in rush hour traffic to bring me paperwork
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
R Benman
Excellent all around, Excellent experience. I was presently Surprised by the level of attention that I received. From sales to management to service, everyone send genuine and attentive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regular maintenance
Was greeted quickly, had a great interaction with Brandon . It was quick and easy within an hour for an oil change and car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Brakes and Oil Change
Infinity of Tacoma is a top notch dealership. I’ve had nothing but great experiences in dealing with them and they have very helpful and friendly staff and sales. Their service department is awesome and Oscar and Brandon always take care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase