INFINITI of Tacoma

Steve & Edward made buying a car easy and fun. Having a car arrive in my driveway without the hassles of going to a dealership was dreamy actually! John & Dj were so kind, professional and we so appreciated them! Thank you to Corey and the team that made this happen! But especially to Steve that showed us buying a car in 2025 is a different experience! We look forward to the experiences of wear the car will take us now!

I’m extremely disappointed with the level of professionalism from INFINITI of Tacoma at Fife, specifically regarding their handling of communication preferences. After clearly requesting to no longer receive text messages, I continued to receive unsolicited texts—particularly from Edward Ryle. It is both frustrating and unacceptable to have my request repeatedly ignored. This behavior demonstrates a lack of respect for customer boundaries and raises serious concerns about how this dealership handles customer privacy and consent. I expect a higher standard of professionalism from any business, especially one representing a luxury automotive brand. I strongly urge management to take this issue seriously and implement better practices around honoring communication preferences. Until then, I cannot recommend this dealership based on my experience.

Excellent experience purchasing a used car - thank you Jordan. Found perfect car for our son

Eric G is our guy! He’s always in good spirits, he remembers us and always quick to greet us and make sure our service experience was always great before we leave. Eric is very professional and very knowledgeable. We continue to come here for our vehicle servicing because of him!!!

Brought my ax 80 in for its first service. Chad helped me immediately and the service was completed promptly. The dealership has a nice waiting area and time passed quickly. Thank you Infiniti for another great experience.

Scandalous rip-off thieving xxxxxxxx stole the 35,000 cashier's check did not put it towards down payment on the vehicle first they said oh they would send it back to finance company will shred it or send it back to you when I confirmed with the bank it had been cashed then he changed his story to oh yeah I'll ask my boss the next day I had to go in cuz they ignore my calls and wouldn't respond never called me back said that they did deposit into their bank only because I called him on it that my bank showed it was cashed immediately and I bluffed saying that they identified who cashed it which wasn't true so caught him in another lie saying they would send a check and send a check and after 2-3 weeks produced a photocopy piece together fraudulent computer print out of a check made out to my dad and signed with a overlaid signature that had been moved from another image as it leaves a surrounding border from where it was plucked from obviously he signed the contract so there's where they got the signature just to show that and prove that oh they did indeed send a $35,000 check in the mail f****** lying scammers don't buy anything there Make sure you lock your door if you park next door at the burger joint

INFINITI OF TACOMA REVIEW Around March 22nd, 2022; my 2013 Infiniti G37S was worked on by a certified mechanic, in the garage of Infiniti of Tacoma. After the repairs were completed, the certified mechanic took my 2013 Infiniti G37S for a test drive. While on the test drive the certified Infiniti of Tacoma mechanic did not check all the fluids in my car before the test drive. That is why the certified Infiniti of Tacoma mechanic blew-up my engine. I would like to point out that the car the certified Infiniti of Tacoma mechanic blew-up the engine, of a car that was paid for in full. Because I brought my 2013 Infiniti with the money I received from my Social Security Check. Yes, I’m on Social Security. No, before Infiniti of Tacoma ruined my car I did not have to work. But now due to the Infiniti of Tacoma’s mechanics negligence, I have to work to replace the car due to the negligence of the Infiniti of Tacoma’s mechanic. I did however bring this issue of negligence to the attention of the general manager of Infiniti of Tacoma. He is a very nice manger, and he has leadership, he is to be admired. The general manager told me he would work with me to get me a car to replace the car that was ruined due to the negligence of the Infiniti of Tacoma mechanic. It is now September 30th, 2024, and I am still waiting for the general manager to keep his word. I saw the general manager try to replace my 2013 Infiniti G37S; I want to point out that I have been patiently waiting for over two years to make the negligence of their certified mechanic; fairly made right again, with another car of similar style and value.

I am a repeat customer of the Tacoma Infiniti dealer in Fife. They give me excellent customer service and they take good care my car at a fair price. I recommend this dealership. I have purchased several cars from them. There is never a hassle.

I had warranty work & oil change work done there. I do all my services through Infiniti of Tacoma(fife). My Rating?Excellent experience. Excellent service. Customer Service was Excellent. My Service manager was Joseph.

Yesterday I had a service done , 4 tires need it to be replaced. Eric did an exceptional job to make sure everything goes well started from beginning and understanding emergency as needed. Thank you very much Eric your help!