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INFINITI of Tacoma

(403 reviews)
Visit INFINITI of Tacoma
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I've been getting my 2014 Infiniti Q50 Hybrid serviced at

I've been getting my 2014 Infiniti Q50 Hybrid serviced at Infiniti of Tacoma at Fife for several years. Car is starting to get a little long in the tooth (140k miles) and experiencing minor maintenance issues. The service department here has been great. My regular service consultant (Brandon Raymond) is an easy-going straight shooter and the Maintenance Technicians know the in's and out's of my hybrid. I could probably shop around and get cheaper prices on maintenance. But peace of mind and high quality of service is worth the premium.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always dependable and trustworthy.

Always dependable and trustworthy. Truly great service staff. I’ve never been disappointed by the team at Infiniti of Tacoma at Fife.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Recently purchased third Infiniti (Q60) from this

Recently purchased third Infiniti (Q60) from this dealership. I am a very satisfied customer/owner for almost twenty years!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business the last almost 20 years! We do not take that continued business for granted! Much appreciation for your business in both sales and service! Enjoy your new Q60!

I get my QX50 car serviced at Infinity of Tacoma

I get my QX50 car serviced at Infinity of Tacoma regularly. The service department is very friendly and helpful. As soon as I pull into the bay there is someone to help me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Pittsk, thank you for your kind words and this wonderful review!

My 2018 RDX was totalled in an accident that was not my

My 2018 RDX was totalled in an accident that was not my fault which was very upsetting because I only had 55K miles on it. I found the vehicle I purchased through the Costco Program and was matched with Michael Shearman. My experience was very enjoyable. They are so nice and considerate at Infiniti. There is no pressure sales and they are looking to give you the best fit possible. I came there originally to look at the car and then go to another dealership to look at another. They had no problem with that but because of Michael's professional and great attitude I didn't even look at the other vehicle (plus it was $2,000 more) Everyone told me since you like the salesman so much and love the car why would you go anywhere else. So I didn't and I purchased the vehicle with Michael. The Finance guy (Steve?) and the manager were also super helpful. I would definitely recommend shopping at Infiniti you will not be dissapointed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did! I will pass on your comments to both Michael and Steve! Thank you for your business!

We found a Q70 online & spoke with Ed Ryle about the

We found a Q70 online & spoke with Ed Ryle about the vehicle. We agreed to terms & signed E-docs. We flew into Tacoma, test drove the vehicle with my wife. Don Wellner had the final docs ready to sign, we were in & out in less than 1 hour. It was a pleasure to buy a car from Infiniti of Tacoma. I would recommend IOT to anyone that values buying from an honest dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate your business!

Infinity of Fife has been a very pleasant business to

Infinity of Fife has been a very pleasant business to work with. I love my Q50 and their service has been great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did!

Great staff, nice facility, very helpful.

Great staff, nice facility, very helpful. My experience was awesome, Edward was helpful throughout the process. I definitely recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. I will pass those comments on to Ed!

They are very professional.

They are very professional. And very efficient. I recommend them to all my family and friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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I WAS VERY SATISFIED WITH THE SALES DEPARTMENT THEY WERE

I WAS VERY SATISFIED WITH THE SALES DEPARTMENT THEY WERE VERY HELPFUL AND I NOW OWN THREE INFINITIES. THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and your business!