Reviews
Customer
It was timely and went very well. We have purchased at least six (6) cars from this dealership. We have used different service advisors and the service has be excellent with each advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Willie?, Thank you so much for the great review! We are so glad that you enjoyed your visit with us and we hope you have a wonderful day! -Your Global Imports BMW team
Car Service
Came in for a regular service (oil change). Service was just as expected. Shuttle wasn't s quickly available as I would have hoped.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Latasha, We are so glad that you enjoyed your visit with us! Thank you for your feedback and we look forward to doing business with you again soon! -Your Global Imports BMW team
Professional and accurate
Global is very professional, always comes in on time, and I've only once had an issue not be fixed. Jayson is a great asset to the company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience buying my first BMW
I did a lot of research beforehand and found a loaded CPO BMW X1 for sale at Global Imports. I walked in without an appointment, and staff were on hand immediately to make me comfortable and show me the car. Travis was extremely helpful in walking me through the vehicle and taking me out on a test drive. The buying experience was also excellent, with no high-pressure sales tactics, and they gave me plenty of time to get necessary documentation before purchasing (I needed an official transcript from my university to receive a rebate on the car). Very classy and professional work from Global Imports. I would definitely recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly Place to have BMW service
Very easy to schedule for your car service and good customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Tien, WE are so glad that you enjoyed your visit with us?! Thank you for the great review and we hope you have a wonderful day! -Your Global Imports BMW team
Global imports BMW X1
I bought a 2017 from Global imports from out of state. Very easy transaction and delivery. Only con would be gas tank was empty on delivery.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alper, We are so glad that you enjoyed your visit with us! Thank you for your feedback and we hope you have a wonderful day! -Your Global Imports BMW team
Great Buying experience
I was searching for a car for my son that was not easily available. Chris Byers was patient and promised us he will get the car for us that we want. True to his word he got the car for us and really went out of his way to make it affordable for us knowing my budget. If someone is searching for a BMW Chris Byers is the guy to go to. If he does not have the car you like rest assured he will find one for you and get it to the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sanjay, Thank you so much for the great review! We sincerely appreciate you taking time out of your day to review us and we hope you have a wonderful day! -Your Global Imports BMW team
Recent Service
As always, Global took care of my issue and I did not have an appointment. My service advisor Jayson was very helpful. Vehicle work was completed in the time frame promised
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Premature Tire Wear Made Right
My tires wore prematurely and Erik provide a prorated discount directly to me instead of having to wait and see if the manufacturer would honor the discount. This made the process very easy and convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
X5 50xdrive
Service department. Eric is an outstanding service representative! This is my 2nd x5 purchased from Global within past 3 years. Excellent dealership, with outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair