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Global Imports BMW

(1,677 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (833) 546-3760 (833) 546-3760
Used (833) 547-5109 (833) 547-5109
Service (833) 546-3721 (833) 546-3721

Reviews

(1,677 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports BMW from DealerRater.

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Great customer service

Great customer service! Sales personnel were helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Edward, Thank you so much for the great review! We sincerely appreciate your feedback and we look forward to doing business with you again soon! -Your Global Imports BMW team

Superb Experience!!!

Great service and a superior product. Came in just to look at a possible new vehicle and ended up going home with it. Could not be more satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tavius, Thank you so much for the great review! We sincerely appreciate your? feedback and look forward to doing business with you again soon! -Your Global Imports BMW team

Repair

Great customer service and friendly staff, had me in and out very fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mycheal, Thank you for the 5 Star review! We sincerely appreciate your feedback on the excellent service you received and we look forward to doing business with you again soon! -Your Global Imports BMW team

Great Service for 1st visit

Great service on first visit for oil change. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the great review and for choosing us for your first oil change! We sincerely appreciate your feedback and look forward to doing business? with you again soon! -Your Global Imports BMW team

Great buying experience!

I just purchased a new BMW M3. I had an exceptional buying experience with Roman Williams. Roman and the team at Global BMW made the buying experience a lot of fun. Roman was very knowledgeable and passionate about the car. Absolutely no pressure during the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for choosing us for your vehicle purchasing experience! We sincerely appreciate you taking the time to review us and we hope you have a wonderful day! -Your Global Imports BMW team

Tech's WOW!

My car stayed in the shop for eight days and still was not fixed the only thing that was good about my vist was the adviser......The second time the tech that was fixing my car got sick and i guess he was the only tech that could replace a light switch? The tech's are the main reason for this overall bad experience.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Derrick, Thank you for taking the time to review us and we apologize that your car was not fixed correctly after being with our Service Department for eight days. We would love to speak with you personally in order to rectify this situation. Please call our Service Manager, Eldric Brown, at 770.951.2697 at your earliest convenience. We look forward to hearing from you. -Your Global Imports BMW team

Engine hesitationi, replace plugs, ignition coils

As far as the buying process, you're going to pay, pay,pay. The rest and remainder of my experience has been 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, We are so glad that you enjoyed? your visit with us! Thank you for your feedback and we hope you have a wonderful day! -Your Global Imports BMW team

Good experience!

I'm always very pleased when I take our cars for a service. Jeffrey Woo is always very efficient, reliable and professional .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pat, Thank you for the 5 Star review! We sincerely appreciate you taking the time to review us and we look forward to your next visit! -Your Global Imports BMW team

I GOT MY BEAMER!!!

Very attentive and had great customer service. They made sure I got into my dream car with great pricing to fit my budget!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Samara, Thank you for the 5 Star review! We are so glad that you enjoyed your visit with us and that our staff was able to help you find your dream car! We sincerely appreciate your feedback and hope you have a wonderful day! -Your Global Imports BMW team

John Menechino 2008 650i

Ryan Burke continues to be an incredible asset to your firm, he's helpful, courteous, knowledgeable and diligent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, Thank you for the 5 Star review and for your feedback on your experience with Ryan! We sincerely appreciate the great review and we look forward to doing business with? you again soon! -Your Global Imports BMW team