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Xtreme Auto Sales - Spencerport

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)
Visit Xtreme Auto Sales - Spencerport
Sales hours: 9:00am to 6:30pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:30pm 9:00am–5:00pm
Tuesday 9:00am–6:30pm 9:00am–5:00pm
Wednesday 9:00am–6:30pm 9:00am–5:00pm
Thursday 9:00am–6:30pm 9:00am–5:00pm
Friday 9:00am–5:30pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(585) 565-4279 (585) 565-4279

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Xtreme Auto- Spencerport, NY

Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Buying Experience!

I live 3 hours away from this dealership and this has been one of the most pleasant experiences in buying car. I was able to complete 90% of paperwork and made the deal over the phone/email process even before I came to the dealership. John is very efficient in the way he does his job and there is no confusion about the process. I even brought in a trade in vehicle and John made the whole process seamless. He made sure that my new vehicle was 100% ready to go for the long drive back home. John, me and my family love our new X5 and will definitely look your dealership up again once we are ready to purchase another vehicle. Thanks again for a great experience, wish more places were like this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Definitely worth your time..

I have to start by saying that these guys are true professionals and purchasing a car from them will be a great experience. I actually purchased my 2006 Acura TSX back Sept. 2015 and have yet to have a problem with my car. They made the process of buying a car very simple and smooth, I gave my down payment signed a few papers and in 4 days (it was the weekend) I got my car. I never really had a chance to Thank John for his help and his team for making the process an easy one. I'm writing this review now because I have plans on buying another car soon and I will going back to John!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Couldn't be happier with my purchase

I called Xtreme Auto when i saw they had a 05 wrx wagon on the lot which happened to be the exact car i had been looking for. Filled out their credit app, faxed over some paperwork and a couple days later made the trip down to Spencerport. I travelled over 50 miles to get the car, and John had everything ready for me when i got there. Was literally in and out in under 20 mins with my subie. Awesome service. Great selection of cars which all seemed to be in real nice condition. Not a 'shady used car dealership' at all. Will be referring friends. Thanks John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW M3

Bought a M3 from here about a year ago. Was really happy with my experience. The owner waited for me to come in from out of town, was really helpful and the car was as described! Useful when coming out of town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks for the kind words...im glad you like the m3..keep in touch thanks John

Awesome

Awesome experience, no hassle, no fuss worked at our speed and very uderstanding when we needed Extra time for finances. Followed up to see how we liked the car. I will definitely be back and spread the word about the dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not the greatest experience

I made an appointment and was very clear that I wanted to test drive a specific car. John said it was okay and I made an appointment for the next day. However, when I took the 20-30 minute drive out there, I was told I couldn't test drive without being pre-approved. Which would be a process that took a hard inquiry into my credit. I wish that I was told this beforehand. I could only sit in the car, which didn't give me a good feel of the quality at all.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, Let me first begin by saying that i'm sorry for the miscommunication that may have occurred when you spoke with John about test driving our vehicle. John was under the impression that you were planning to buy a car soon. When you arrived at the lot you informed us that you had no plans to buy a car or even buy that car. You had not secured any sort of financing and were a student with no job. You stated that you weren't planning to make a purchase until you graduate in the summer. Why would we let someone with no job, credit and no means to purchase the car take it for a test drive especially when they don't plan to purchase one for another 5 months? Its our liability if you crash, damage or hurt yourself or others in our vehicle during a test drive. We aren't in the business to give out free rides for someone that has no means and no intent to purchase. In addition, to write us a 3 star review when we were nothing but nice and hospitable is extremely offensive. We explained to you the process, offered to help in any way we could and you still weren't satisfied. I do not appreciate a 3 star review from someone simply because things don't go their way, i would appreciate it if you would realize that your lack of understanding is not our fault and learn how the car buying process works. Thank you for an unjustified "review" of our company.

Never have been so impressed

I searched everywhere for a 2004 WRX. I happened to find one at Xtreme Auto. I had no credit, no co-signer, and a need for a car. I went to Xtreme Auto and was greeted by John. I test drove the car, and it was absolutely perfect. I had gone to many used car dealerships and ran into many sketchy car salesmen. John is the most genuine salesman I have ever met. Service there was excellent. He worked with the banks and was able to get me approved. I couldn't be happier with my car, and the process of buying the car couldn't have gone smoother. I would most definitely recommend Xtreme Auto to my friends and family, and I already have done so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Braden thanks for the kind words it means a lot to me..I am glad you love the car..You were great to work with..enjoy your new ride and send you friends when you can thanks John

A Great Experience from Start to Finish - A++++

John and Joe took me through the car buying experience from beginning to end. It was great that these guys understood that car shopping and buying can be frustrating and cumbersome. However, they sold me an excellent Trailblazer, at a great price, and kept their promise when something very minor needed repair. They even went above and beyond to take care of an item that they did not have to take care of. Above and beyond is a great way to describe Xtreme Auto Sales. I have recommended them to 2 people already and will send more their way every time I know of anyone who is looking for a Quality Used Vehicle at a Great Price, and need to deal with an Excellent Staff. Thank you guys for taking such good care of me. A+++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Car, Great Price, Best Staff!! A++++

These guys are the best! If your looking for a Quality Used Car at a fair price.... you don't need to look any further than Xtreme Auto Sales in Spencerport! They are a First Class Dealer, and WILL take care of you before, during, and after the sale. I will send everyone that I know, who is in the market for a used car, to Xtreme Auto. I cant thank John and Joe enough for everything. A+++++ You guys are the best at what you do!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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