Reviews
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Salesman was friendly and didn't give us major pressure. Car was in good shape upon delivery. Being a Jeep delaership, the salesman was unfamiliar with this GM product, though the vehicle we purchased had just been traded in 2 days prior to our test driving. Never used the service deparatment at this dealership, but would recommend for used car sales. Used car sales area left much to be desired, though
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYING EXPERIENCE
EXCELLENT BUYING EXPERIENCE. hAPPY WITH THE RESULTS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your business and the kind words.
NEW CAR PURCHASE
EXCELLENT BUYING PROCEDURE. HAPPY WITH MY NEW CAR.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our Rochester Chrysler buying experience
Having previously purchased a vehicle from Rochester Hills Chrysler Dodge, Ram Jeep, we decided to give them "1st Shot" at our next car purchase. We liked the looks of the Dodge Journey. We were referred to our salesman, Steve Muir, by a friend. Upon entering the dealership, and introducing our selves to Steve, we immediately felt at ease with him. His personal approach was one of "NO pressure". He promised that his only concern was being able to put us into the automobile that we were not only comfortable with physically, but financially too. We did purchase a Journey from Steve, and were pleasantly surprised with the quality of the car, and the value for the money. We will happily recommend Steve and Rochester Chrysler to all of out friends and relatives!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your your kind words and business, and hope that you enjoy your new Journey!
Excellent Experience
From the test drives to driving off the the lot with our vehicle, the process couldn't have gone smoother. We were able to find the vehicle we wanted at the dealer we wanted and our salesman was available and ready when ever we stopped in or contacted with questions. Excellent overall experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your kind words and we appreciate your business, and hope you enjoy your new vehicle.
Excellent
Had a great experience of leasing a new van. Pete Mellios, went out of his way to find us the van that we wanted. I highly recommend if you are looking for a vechicle call Pete and he will do what every it takes to get you the car that you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words.
New Car Buying Experience
Friendleness of sales staff, Willingness to help, entire buying experience was top notch, would definetly recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and your business is really appreciated.
Repeat Customer
I've been very pleased with Rochester Hills Chrysler/Jeep/Dodge. I just purchased my third vehicle from them. Gary Sizemore worked very hard to meet my budget on my new Town & Country van. The Service Department has always treated me well. I drive 40,000 miles per year and have all my service down at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and your kind words.
New Car Sales
Rochester Hills Chrysler Jeep had exceptional customer service. Mr. Lincoln Phillip was professional, timely, and assisted me in obtaining my new Jeep Grand Cherokee in a seamless manner. He and the team exemplify exceptional customer service and I would recommend this dealership to my family and friends. I am very happy with my new vehicle and the service that I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SALESMAN SUPERSTAR
Our salesman took the time (even though it was way after hours) to define our needs vs. our wants (never directing us, just explaining the differences), showed us every vehicle in stock of the model that we determined was best suited to us, until we found the PERFECT CAR. I couldn't have been more happy (and relieved) with his commitment and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase