Reviews
oil change
fast and courteous. came in at 3, out by 345. Gave me a free car wash also. Cashier was friendly and polite also. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, Friendly and Easy
I came in at the end of my lease. We reviewed a couple car,s and came up with a good price. Although I didn't get the color car I wanted, with the 2 options I picked, I love the car and am very happy with the experience I had. It was very fast, friendly and a lower lease payment, 2 thumbs up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Well Done!
Great experience! Will recommend to everyone. Our salesman was pleasant, knowledgeable, and eager to answer any and all questions we had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great!
I never look forward to buying/leasing a new vehicle, but Terry Crandall makes the whole process pretty easy. He's a great guy and a great salesperson. I hope to see him again next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
Van issues. Parkway's service manager was rude and not helpful. Dropped van off and Tim helped us out every step of the way. Very happy with the service. We will return even though it's a farther drive. John
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tried to accept an offer 3 times. dissapointing
Started off as a great test drive and turned very disappointing after I left the dealership. I went in to the dealership to check out a used car. Upon walking in I was treated with respect and had good discussions with he salesperson and manager. I was given a very good offer but told the sales team I would like to go home to run some numbers and get back to him shortly with my decision. Attempt 1 - I sent him an email a couple hours later with the intent to purchase the car. I did not receive a response. Attempt 2 - I called the sales person a couple days later to follow up and he was incredibly unprofessional on the phone (he answered the phone by yelling "What!") and said he lost the email but would text me back once he had a chance to see if the car was still available. He never followed up with me. Attempt 3 - A few days later I called the sales manager directly to let him know that I was still interested and would appreciate a call back. Walked in with the intentions of buying a car but after the poor treatment I received I took my business to a dealership that treats its customers with respect shows some level of attentiveness.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Gerard Jankowski is an awesome technician!
Quick and cost friendly repairs. Gerard was constantly in touch regarding the diagnosis and repair costs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2019 Jeep Cherokee
Keith did an amazing job getting us set up with the car that was meant for us. He was very helpful and got us into a great car with ease and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
OUTSTANDING DEALERSHIP!
GREAT SERVICE, SALESMAN, WORKING GOOD PRICING DEALS WITH THE CUSTOMER AND GREAT SERVICE CENTER AND EVERBODY IS VERY FRENDILY! ALL SO EXTRA DEAL TO SAVE CUSTOMER MONEY! ROAD HAZARD, CREDIT CARD DISCOUNTS ETC.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Survey
Good customer service, clean waiting area, clean show room. Service technician provided all of the correct documentation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase