Reviews
Quality service
Problem with vehicle was quickly assessed and resolved. There were also two other issues they found on my vehicle which both came under the max care would save me money by doing two for one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was treated like a member of the family.
Professionalism is never on short supply here, and kindness is a perk. The attention I get here is always spot on and occasionally they go the extra mile to make it a truly special and noteworthy visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Geraldine Mazer
Had a oil change appt for 9:30, was in an out in less then an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Best Dealer For Having A Car Serviced
Service people seek to provide best experience for each customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tire Repair
Tire Repair: Judy was great and my tire was repaired quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
'11 JEEP GRAND CHEROKEE & '16 JEEP CHEROKEE
Mechanic changing oil on '16 JEEP CHEROKEE didn't reset mileage timer but after returning to dealer the next Service agent showed us how to reset timer because directions in manual are wrong.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recent Service Experience
Once again, superb service from a professional, fast service and friendly service staff and facilities. Keep up the good work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding
Jim Riehl's Friendly Chrysler Jeep in Warren, MI is worth the drive every time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
friendly and quick service
had to have my car towed to fix a flat tire. judy at the write up counter is the best. she took care of my needs in a quick and friendly manner. my car was ready in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service feedback
Exemplary assistance and courtesy from the service representative (Tim). Quick, efficient, all commitments met. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase