Skip to main content

Jim Riehl's Friendly Chrysler-Jeep

(1,598 reviews)
Visit Jim Riehl's Friendly Chrysler-Jeep
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (586) 933-5813 (586) 933-5813
Used (586) 486-3638 (586) 486-3638
Service (586) 486-3629 (586) 486-3629

Reviews

(1,598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Jeep from DealerRater.

Want to share your experience with this dealership?

Write a review

Service

This was the first time I had to take my car in for an oil change so I didn't know what to expect. Neal, the asst. service manager, was very gracious and patient explaining everything to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service / Repair Review

Outstanding service from beginning to end. The service representative was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A Truly Great New Car Buying Experience

We shopped several area dealers and our experience at Riehl's was outstanding. Beginning with our first contact, via the internet, the sales people and staff were professional, very helpful, and timely in their response. When we went to visit the showroom to look at the vehicles, we met Scott Mukhtar for the first time in person, and found him to be the best salesperson we have met in all of our years of buying vehicles anywhere. Scott was very personable, knowledgeable and so helpful that he made us feel like family (even though we had never met him before). If you are looking for a new vehicle, make sure you check out Jim Riehl's Friendly Chrysler Jeep and be sure to ask for Scott!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil change, recall and tire rotation

great service, go there around 10 minutes early and no waiting.. very friendly and efficient.. will definetley come back for my next oil change. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

recall-done quickly

I was told that it would take about an hour and 45 minutes later it was done. So very happy with service. Staff always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

300 C Service

Performed recall work and ordered radio that was determined bad. All good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

oil change fast service

came in for oil change was fast around 30 minutes , talked to the agent about my warrant check up set up a time for that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job

Tom G took care of everything and did a great job. Easy communication in person, and text. I leased this vehicle for my son and Tom went through all the features with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of a Jeep Wrangler Rubicon

They made the buying process as simple as possible, and got me the best loan rate available.It was a pleasure dealing with them. Would definitely go back when the need for a new vehicle arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

jeep. laredo

Always courteous and get you in and out and time. Always take time to ask about the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No