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Jim Riehl's Friendly Chrysler-Jeep

(1,595 reviews)
Visit Jim Riehl's Friendly Chrysler-Jeep
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (586) 933-5813 (586) 933-5813
Used (586) 486-3638 (586) 486-3638
Service (586) 486-3629 (586) 486-3629

Reviews

(1,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Jeep from DealerRater.

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Great place for Service and Sales

The employees here are friendly and helpful. My wife and I have been coming here for years. Our family has leased several vehicles from Jim Riehl's Friendly CJD - Warren and it's the only place we go for Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place for Service and Sales

The employees here are friendly and helpful. My wife and I have been coming here for years. Our family has leased several vehicles from Jim Riehl's Friendly CJD - Warren and it's the only place we go for Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place for Service and Sales

The employees here are friendly and helpful. My wife and I have been coming here for years. Our family has leased several vehicles from Jim Riehl's Friendly CJD - Warren and it's the only place we go for Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worked out

At first they told me the "fast lane/express oil change service" would take an hour and fifteen minutes for a standard oil change in a new lease WITH and appointment... They worked with me...ended up being there for less than 30. I'm very happy with how they addressed my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everyone that took care of me was so nice.

Everyone that took care of me was so nice. I was in and out of there in no time, and was given a complete report on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very good dealership, professional, personal,

Very good dealership, professional, personal, knowledgeable, friendly. My car was finished in about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience Again

I have gotten several leases from this dealership for the last 10 years because of their outstanding service, professionalism, and helpfulness. The sales team is very friendly and dependable, especially love working with Ryan. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great purchase

Great experience, great sales rep Recommend this dealer to family and friends, Clean environment, courteous staff in service area, good location, continue this experience!Thank you , good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Russ was awesome kept us informed about the situation.

Russ was awesome kept us informed about the situation. Was willing to take the time to answer questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Great service. Kept me well informed. In & out in good time. Service person Tim? Listened to me with concerne & followed thru Found other issues. New appt set to address their findings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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