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Jim Riehl's Friendly Chrysler-Jeep

(1,604 reviews)
Visit Jim Riehl's Friendly Chrysler-Jeep
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 772-0490 (877) 772-0490
Used (866) 981-5387 (866) 981-5387
Service (586) 486-3629 (586) 486-3629

Reviews

(1,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Jeep from DealerRater.

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Good Job

Sent my son who was home on leave and him and his 6 year old daughter went over and they got oil change and rotation of tires. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place

Tim was excellent! I reviewed the inspection and informed me my battery was low and should be rep soon. He gave me the option to do it today or in the near future. No heavy pressure but I went ahead and had it done since I was there and to prevent being stranded at a future date due to a dead battery. I appreciated the heads up and ability to get it done that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Judy was her usual greathelp making sure everything I

Judy was her usual greathelp making sure everything I needed was taken care of..Alerted to the status of my car and notified when it was ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, efficient service.

Fast, efficient service. My Jeep truck was done in half the time that was quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice people, no pressure, great vehicle stock,

Nice people, no pressure, great vehicle stock, accommodating appointments have brought us back several times over the years. Ask for Mike Paparelli, he's top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2 New Compasses - 2nd Set

Mike Paparelli is first rate. Relaxed, honest and friendly. We have leased vehicles through this dealership for many years, ave now our kids are getting their second set of cars through Jim Riel and Mike Paparelli.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely friendly and welcoming!

Absolutely friendly and welcoming! Service department is always on point.never have any issues when I go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This was my second time purchasing a Jeep from this

This was my second time purchasing a Jeep from this dealer, and both experiences were very positive. They did everything imaginable to help me buy the vehicle I was interested in. I highly recommend this dealer to anyone looking for an experience in which they want to be treated fairly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, my vehicle was done when promised.

Friendly, my vehicle was done when promised. Done well. Waiting area very nice and clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Once the car got in for the oil it was very quick and

Once the car got in for the oil it was very quick and everything was good. The dealership seems to be very friendly and efficent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.