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Jim Riehl's Friendly Chrysler-Jeep

(1,604 reviews)
Visit Jim Riehl's Friendly Chrysler-Jeep
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 772-0490 (877) 772-0490
Used (866) 981-5387 (866) 981-5387
Service (586) 486-3629 (586) 486-3629

Reviews

(1,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Jeep from DealerRater.

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Sparkly

Went in for an oil change and came out sparkly. I love when the dealership washes my car. Shorter than expected time. Always a bonus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Neal, the service representative, went above and beyond

Neal, the service representative, went above and beyond my expectations. I appreciated his efforts. Like I said, he went above and beyond what I expectd!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Judy was very kind and friendly.

Judy was very kind and friendly. The service was efficient. A very caring dealership with very caring and friendly staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience

Jim Bensinger was excellent and a great help my car buying process was quick. I was able to start the process and finish in the same day. Jim was able to find the exact color I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast, friendly, and professional.

Fast, friendly, and professional. As always it was a pleasure to work with Judy and trhe service team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brendan Schihl was an amazing tech.

Brendan Schihl was an amazing tech. He went above and beyond servicing my vehicle. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly Chrysler Jeep

As I had never leased a vehicle or traded one in before, the salesman was more than helpful in every detail of the transaction, thereby making me feel comfortable making my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful experience from start to finish.

Wonderful experience from start to finish. Will never visit another dealer again. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were very helpful and informative and said

They were very helpful and informative and said everything was good. Thank you for the good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service Department

I had occasion to take my 2020 Pacifica in to the service department due to a light appearing in the dash. The battery connected to this was replaced along with batteries on two key fobs. Excellent service. I was even driven home from the dealership by a very friendly man. My service Rep was Robert Peoples. He was very knowledgeable and helpful. Very satisfied .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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