Skip to main content

Jim Riehl's Friendly Chrysler-Jeep

(1,604 reviews)
Visit Jim Riehl's Friendly Chrysler-Jeep
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 772-0490 (877) 772-0490
Used (866) 981-5387 (866) 981-5387
Service (586) 486-3629 (586) 486-3629

Reviews

(1,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Jeep from DealerRater.

Want to share your experience with this dealership?

Write a review

The service advisor Judy, was great.

The service advisor Judy, was great. Being the only service adviser due to the fact that the other one was sick today, she was quick, methodical, oil change was done on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep Compass

Great experience purchasing my new Jeep Compass. Was not planning on purchasing a new vehicle when I took my jeep in for powertrain service, but things went smoothly and everything seemed to happen for a reason for me at that moment and the rest is history.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The employee l dealt with kept me informed about the

The employee l dealt with kept me informed about the service on my vehicle and explained the multi-point inspection thoroughly so I could totally understand it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nickl, the service representative, went above and beyond

Nickl, the service representative, went above and beyond my expectations. I appreciated his efforts. Like I said, he went above and beyond ...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an oil change , tires rotated got there at a good

I had an oil change , tires rotated got there at a good time early. Neal took very good care of me kept me informed and was done very quickly. Great job friendly people and comfortable waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ryan Byrnes is our salesman and has gone over and beyond

Ryan Byrnes is our salesman and has gone over and beyond to provide the best possible service to my wife and I. His professional approach to our many questions and reassurance that he would follow up with any issues we might have helped this be a really good experience! We were so pleased that we referred our daughter to him for her lease! Thanks for having such a great employee!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They replaced a corporate lease tire with a ripped side

They replaced a corporate lease tire with a ripped side wall in a little over 15 minutes. I think that is exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, easy purchase, no pressure, able to do great

Friendly, easy purchase, no pressure, able to do great test drive. Drove away with the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I only got an oil change.

I only got an oil change. It was not busy that day and I was done in a little more than a half hour. Service was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Repair

I received a " computer message" regarding a battery problem on my Jeep. I made an appointment in a timely matter and the service was exceptional. The staff went up & above during this process. I will definitely be returning for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No