Skip to main content

Ferman BMW

(8,541 reviews)
Visit Ferman BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 10 awards
2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 602-1891 (877) 602-1891
Used (877) 439-7521 (877) 439-7521
Service (888) 694-5143 (888) 694-5143

Reviews

(8,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

The staff at Fermans, from the attendens outside...

The staff at Fermans, from the attendens outside greeting, to Nick and Brian inside, to the helpfulness of the "loaner" staff to anyone with a BMW shirt, was courteous, friendly and professional including rectifying our issues. Ferman has a positive training program obviously👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great.

Thank you for making the purchase process easy and smooth. But, more importantly, for honoring the USAA Car Purchase Program. I want to thank David Theado, for his straight forward purchasing process principles and for his generosity by offering to bring the car to my home due to my medical condition. These extra steps go a long way in determining one's character and traits. I also want to thank Charlie Fernandez for his follow up emails and phone calls in keeping me posted. And, to Toby, for providing me a 5-minute block of instruction (a military term) on the basic car functions. To the Ferman BMW Team, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had such a great experience! Daniel, our sales...

We had such a great experience! Daniel, our sales representative was so patient and kind and answered all our questions! Even before we went to the dealership he sent us a video of the car we were interested in! Jarod worked with us for financing! He was amazing and made the numbers work! If you’re shopping for a BMW this is the place !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience with Tom and the Ferman team....

Had a great experience with Tom and the Ferman team. Pretty straight forward and you know what you’re getting. The Finance Manger Scott was straight forward and the whole team and experience was excellent. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy pickup and delivery, great service

I have a had a number of vehicles serviced at Ferman with great results. Staff is courteous and knowledgeable. No high pressure tactics when service is required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The personnel are always professional and helpful. I was...

The personnel are always professional and helpful. I was greeted as soon as I arrived. There was no problem getting a loaner. My car was serviced that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience overall. In and out for my first BMW!...

Great experience overall. In and out for my first BMW! The staff was friendly and professional. I will be a returning customer for sure . Daniel and David were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel was my salesman the service was great and friendly...

Daniel was my salesman the service was great and friendly with him had conversation with him like we knew each other will go back to him when it’s time for another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience I have ever had. It was quick...

Best car buying experience I have ever had. It was quick and finished in 2 1/2 hour start to finish. I would buy again from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and made my buying experience very...

Great customer service and made my buying experience very simple! I think this was the quickest I have ever been in and out of a dealership to purchase a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.