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Ferman BMW

(8,552 reviews)
Visit Ferman BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 10 awards
2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 602-1891 (877) 602-1891
Used (877) 439-7521 (877) 439-7521
Service (888) 694-5143 (888) 694-5143

Reviews

(8,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman BMW from DealerRater.

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The personnel are always professional and helpful. I was...

The personnel are always professional and helpful. I was greeted as soon as I arrived. There was no problem getting a loaner. My car was serviced that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sal is amazing. He makes going to the service department...

Sal is amazing. He makes going to the service department enjoyable. I have not been able to say that in the past. Thank you Long Time BMW Driver

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Starting from sales all the way to finance department...

Starting from sales all the way to finance department everybody very professional and courteous. I’m returning customer treated always with outstanding respect and warm welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’m always treated well by everyone when I come in.Gary...

I’m always treated well by everyone when I come in. Gary Mack always makes sure that I get the car with the features that I like. He is an excellent sales person and I do trust him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A very easy car buying experience

David T and David S were both very responsive to my initial requests for pricing. The car was ordered via email and all questions were promptly answered (and I had a lot). They kept me informed of progress and it was an easy process to pick up the car. They were both great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mario Borbolla was amazing and the Managment made all...

Mario Borbolla was amazing and the Managment made all easy for paperwork and delivery. Very happy w the encore delivery from mr Russel and extremely happy with my X7 M5.0 thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did an outstanding job keeping everything clean and...

They did an outstanding job keeping everything clean and sanitized. They were great with the purchase of the vehicle and even let me come back later when I thought of switching cars after my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I give Cesar a 5 Star he undid some of the wrong Nick...

I give Cesar a 5 Star he undid some of the wrong Nick did. Nick was unprofessional and incompetent and deserves a one star. Cesar made sure my service concerns were met and taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Clean, respectful

Took good care of car and took care of the necessary recall without any issues. Sometimes dealers make a fuss about modifications despite being unrelated to a specific safety recall, this dealership was respectful, knowledgeable and enjoyable to work with service-wise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place and high class customer service. Thank you...

Great place and high class customer service. Thank you Rosy! Her and David did a good job helping me select the best BMW for me. I am happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.