Reviews
Peter B (stands for "Best") at Dorian Ford !
Surfing various auto purchase sites online for a Buick Century (have owned 5 in my lifetime and randomly get online to see if any available here and there) and stumbled across Dorian Ford. Sent off an email regarding availability and was promptly contacted by Peter B to confirm and schedule a test drive. Visited that morning, test drove and offered to purchase. Because of my work/class schedule I wasn't able to get back to the dealer for a couple of days, but no problem for Pete, he took a small deposit to hold and had all the paperwork completed upon my return. EASIEST, quickest transaction I've ever had buying a car (and I've purchased a LOT over the years!) I am a woman, but NO talking down, running around with unneeded warranties, blah blah, or belittling by anyone at Dorian Ford at any time! How refreshing! Two thumbs up and A for this dealership !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Music Teacher, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Peter. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
Excellent customer service at Dorian
Doug at Dorian was my salesperson. He was very through and wanted me to be comfortable with my new vehicle. He went over everything and made sure I knew every feature on my car. He synced my phone to my car and registered me with Fordpass. He was so very kind. I will be a Dorian customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Doug. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
I recommend Dorian Ford I recently bought a 2014 C
Very happy with Dorian Ford got a 2014 Camaro SS they were quickly in the car was delivered as advertised are you happy with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with us. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
The showroom was clean, everyone followed Covid protocol,...
The showroom was clean, everyone followed Covid protocol, and Chris did a great job with showing me a few vehicles. I was kind of surpised by the deal i received on a 2020 dealer car, and drove it home the following day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gsmiecinski, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Chris. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
Lisa Zerrilli is on top of her game. Leased two cars in...
Lisa Zerrilli is on top of her game. Leased two cars in last three months. Both times she went delivered a great deal for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eadams1003, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Lisa. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
My sales person, Lisa, was amazing. Went out of her way...
My sales person, Lisa, was amazing. Went out of her way to find me a car that met my needs and was within my budget. Wide range of vehicles to choose from.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
PSS, thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Lisa. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
I went in Saturday about 11 am and was out by 2 pm with a...
I went in Saturday about 11 am and was out by 2 pm with a good deal and all the paperwork done. Thank you Emily and Tom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Emily and Tom. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
I had to get a new van in a hurry (old one giving up the...
I had to get a new van in a hurry (old one giving up the ghost at over 200,000 miles). I dealt with Al Clemons and the transaction couldn't have been smoother. As a woman I have had experiences in the past where car dealers treat women like idiots when it comes to cars. I was treated with respect and appreciate the friendly, efficient service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ampirion, thank you for being a loyal Dorian customer. We greatly appreciate the support and are glad to hear you enjoyed your experience with Al. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
I had the most pleasant experience at Dorian Ford in...
I had the most pleasant experience at Dorian Ford in Clinton Township. Chris Burger was helpful and a pleasure to work with. I would recommend him to anyone looking to purchase or lease a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mcvg2356, thank you for being a loyal Dorian customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Chris. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!
In the past 30 years I've bought or leased 10 vehicles...
In the past 30 years I've bought or leased 10 vehicles from Dorian Ford. The last three from Brandon Gardner. Never had a bad experience. Follow up service after I bought the vehicles has always been good which is as important after buying one as the process itself .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pmartin2008, thank you for being a loyal Dorian customer for the past 30 years! It is customers like you that make this dealership the best one. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We greatly appreciate the support and are glad to hear you enjoyed your experience with Brandon and Mark. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!