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Dorian Ford Inc

(491 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Reviews

(491 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dorian Ford Inc from DealerRater.

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Pleasant to work with. Very responsive to my inquiries....

Pleasant to work with. Very responsive to my inquiries. Smooth process in receiving my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

scm_31scuba, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Mike D. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Friendly and professional sales and finance team. Love...

Friendly and professional sales and finance team. Love my new 22 Ford Explorer sitting on 20's with the sport appearance package. Go team Dorian!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

PomMom, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Colette. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Ordered a new Bronco thru Dorian Ford and was pleased...

Ordered a new Bronco thru Dorian Ford and was pleased with the process. They kept to their word and honored my discount and they made the process simple and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rstevens80, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Mike W & Matt G. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Mike was so great to work with. He kept me informed...

Mike was so great to work with. He kept me informed throughout the entire process and went out of his way to make sure everything went quickly and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks Mike D. I love my new “sparkly” white Ford Edge.

Dealer response

Jgrill324, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Mike D. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Dorian Ford was excellent to work with. Ron Fortuna was...

Dorian Ford was excellent to work with. Ron Fortuna was very helpful every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tcuneo, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Ron. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Dorian Ford is the absolute best. They helped me through...

Dorian Ford is the absolute best. They helped me through the entire process start to finish, making me feel super comfortable and helping to get me the best pricing available! Max was super responsive and had our best interest at heart, always ensuring to overcommunicate things we needed to know and be aware of. I will never go to another dealer again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Danambaker19, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Max. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Great Customer Experience

I had an outstanding experience at Dorian Ford for the purchase of my new Explorer. I also go to Dorian Ford for all of my Service needs. I highly recommend their team for all automotive product and service work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with us. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

I had an outstanding experience at Dorian Ford for the...

I had an outstanding experience at Dorian Ford for the purchase of my new Explorer. I also go to Dorian Ford for all of my Service needs. I highly recommend their team for all automotive product and service work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mike, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Matt. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Buy from Dorian Ford

My jeep was totaled so I needed a new ride. I started checking around Roy Matthews at Dorian Ford was a big help he made the whole thing painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dennis, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Happy with my purchase

Very happy with the experience. Mike W at Dorian Ford showed me plenty of options and walked me through the steps and made the whole process very simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tom, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Mike W. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!