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Dorian Ford Inc

(491 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Reviews

(491 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dorian Ford Inc from DealerRater.

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Best car buying experience ever.

Matt was our salesman. He listened to us and no pressure. We love our new Bronco Sport. He also found a great car for our daughter. Everyone working at the dealership were helpful and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Elizabeth, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Matt. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Roy demonstrated a passion with both of our new...

Roy demonstrated a passion with both of our new leases. Never used Roy or Dorian FordThank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

ntumb, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Everything went smoothly and was very well organized . I...

Everything went smoothly and was very well organized . I only had to sign some paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cecresswell, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Brandon. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Dorian Ford did a great job getting me what I wanted in...

Dorian Ford did a great job getting me what I wanted in my new truck. Also great customer service taking care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wayno, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Doug. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

2021 Explorer

Excellent sales and service, just leased 2021 Explorer process and delivery very fast. Highly recommended, returning customer purchased and leased 7 vehicles in last 15 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Walter, thank you for your support and for being a loyal Dorian Ford customer for over 15 years. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoy every experience with us. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Great car from a great place.

They sold me a 2020 Ford Escape Titanium Hybrid which is hard to find. Jim the salesman is a nice guy. I’m really happy with my sales experience and my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pat, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Jim. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

This is my second experience dealing with Dorian Ford and...

This is my second experience dealing with Dorian Ford and have been satisfied both times with Collette Erickson who helped me with both leases. Would give a thumbs up to dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Razzle, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Colette. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

New lease

Fantastic experience leasing a new vehicle from Dorian Ford. Lisa is a great and very helpful with all your requests. It was a simple process and was even able to sign the paperwork from home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

JK, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Lisa. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

I would buy another Ford from Matt Geise. He did an...

I would buy another Ford from Matt Geise. He did an outstanding job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Btortomasi, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Matt. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Excellent service from all involved, starting with the...

Excellent service from all involved, starting with the salesman up to dealer management. We have been loyal customers of Dorian Ford for about 20 years. The prior salesman retired, and our new salesman, Roy Matthews, took over and didn't miss a beat. This dealership is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kim, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy and Gary. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!