Reviews
Everything went smoothly. We has and outstanding salespeople
I gave and outstanding rating. My wife and I were very pleased with the dealership and the salesperson was the best. He answered all our questions and he was very knowledgeable. He was a person who made a first impression the first time. If we know someone who is looking for a nice vehicle we will recommend Dylan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, Leon! We're happy to hear Dylan was able to meet your expectations and we'll be sure to pass along the praise. We hope to see you again in the future!
No pressure sales...
I felt no pressure and my salesman was very knowledgeable about the inventory. I would recommend this dealer to friends and family. And make sure to return for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation! It's great to know that you enjoyed working with Dylan and our team. We look forward to your next visit.
Found the car of my dreams
Yoon was great! She knew just what I wanted and helped us find the car of my dreams. I've always dreamt of having a Lexus. We were able to find our car and drive away with it the same day. The tech expert even stayed late to show me how to work everything. Paying for the car was quick and easy and not a hard sale for extended maintenance agreements. I look forward to dealing with them when getting my car maintained.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that you found the car of your dreams is the best thing we could hope for! Your recommendations mean a lot to us. Thank you for choosing Hennessy Lexus. We wish you many happy miles in your new Lexus!
Great experience
My sales rep was very knowledgeable and helpful throughout the sales process. He reviewed multiple cars and options. His sales style was very positive and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn’t be happier that Larry provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Hennessy team. Please come back to visit anytime!
Yoon was extremely helpful!
Yoon was very helpful in giving us excellent advice and help in our recent purchase of a preowned 2015 Lexus 350. Also everyone we met was very cordial in answering all our questions
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
FANTASTIC SALES PERSON
I HAD PREVIOUSLY BOUGHT AN RX 350 FROM HENNESSEY LEXUS OF GWINNETT 10 YEARS AGO. LOVED THAT VEHICLE. A WRECK TOOK IT OUT. SO, I STARTED LOOKING AT VEHICLES. I SPECIFICALLY CALLED HENNESSEY LEXUS OF GWINNETT AND ASKED FOR A FEMALE SALES PERSON. I HAD PREVIOUSLY BOUGHT A VEHICLE FROM THEM AND HAD A FEMALE SALES PERSON. SO I ASKED FOR A FEMALE SALES PERSON, THIS TIME . YOON IS FANTASTIC! NOT ONLY DID SHE KNOW THE ANSWERS TO MY QUESTIONS, SHE WENT OUT OF HER WAY TO INFORM ME ABOUT THE VEHICLE I WAS PURCHASING. SHE MADE IT SO MUCH EASIER! SHE SPENT A LOT OF TIME WITH ME AND I SO APPRECIATE HER. I SELL REAL ESTATE, SO AM USED TO SELLING. AM SO GLAD YOON WAS ABLE TO BE THE WONDERFUL PERSON TO SELL ME ANOTHER LEXUS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We loved reading about your 5-star experience with Yoon and we would like to thank you for your recommendations and for this amazing review!
Stress free buying experience
We received outstanding customer service from Nick when we purchased our CPO 2016 ES 350. He was extremely knowledgeable about the features of the vehicle and made sure that when we left with the car that we were equipped with plenty of videos so that we could learn more about the features of our newly purchased vehicle. There were some scratches on the bumper and he even arranged to have the entire bumper painted. I cannot say enough good things about Nick. He has been awesome to work with. We would recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with Nick! On behalf us all of us at Hennessy Lexus of Gwinnett, I would like to thank you for sharing this great review about your experience!
Best Car Buying Experience Ever
The customer service received from Andy was outstanding. He made the car buying experience stress free. He was extremely knowledgeable, pleasant, prepared and professional. He was amazing. The dealership's accomodations were superior and everyone we had contact with was pleasant and welcoming. Hennessy has made a new friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would like to thank you for your recommendations and for this amazing review. Our team of professionals are dedicated to providing you and everyone else who visits Hennessy with only the best there is to offer. It’s so nice to hear that Andy helped to make your experience such a positive one, and welcome to the Hennessy family!
Best car buying experience. Ask for Brian Gust
I walked into the dealership. Brian Gust was assigned to me. He took the time to understand my requirements. Based on that, he narrowed down the search for 4 vehicles. He showed us the cars and explained the differences. Once we picked a car, he made his best effort to negotiate the price according to our budget. After we bought the car, he took his time to explain the new features of the car. I would highly recommend working with Brian Gust. He gave us a hassle free car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that Brian was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!
Michael Tran is the Man!
Worked with Michael Tran on the purchase of my new Lexus GX 460 and so glad I did. Michael went above and beyond to make sure I was able to find the perfect car for me at a great price. I would HIGHLY recommend that anyone in the market for a new Lexus reach out to Michael when they begin their search.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf us all of us at Hennessy Lexus of Gwinnett, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Michael! Enjoy your new Lexus and please come visit us again soon!