Reviews
Great dealership to get your Kexus
Paul Foust is a pleasure to deal with. Knowledgeable, courteous and sincere desire to help the customer make the right in a new car. We’ll buy again from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jared, it's great to know that Paul provided you with such a positive experience at Jim Hudson Lexus Augusta. We look forward to assisting you again in the future!
Used Car
Hi..My name Bea..yesss recommend the dealership but highly recommend my salesman Cordell Burton .very patient and knowledgeable..not pushy ..and his after the purchase was beyond still check on me and my vehicle..please call him Cordell Burton 👌🏼
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bea, we're so glad to know that Cordell provided you with such a great sales experience here at Jim Hudson Lexus Augusta. We appreciate your recommendation and are here for any future needs!
Amazing experience!
Friendly, courteous experience. Would highly recommend this dealership. Scott was personable, knowledgeable and informative! The service they provide is next level. You will be happy you visited!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lucia, we're delighted to know you had a friendly and courteous experience with Scott and the team at Jim Hudson Lexus Augusta. We thank you for recommending us and look forward to working with you again in the future!
Todd is an excellent salesman to work with, in fact the
Todd is an excellent salesman to work with, in fact the entire team is very talented and courteous!! This Team made you feel comfortable and relaxed during the purchasing experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Todd and the team at Jim Hudson Lexus Augusta made your purchasing experience comfortable and relaxed. Thanks for sharing this positive feedback!
Updated stars, all worked out today, Thank you.
Updated stars, all worked out today, Thank you...Too much to say in 15 words Horrible experience 2day. Will see what happens 2morrow to move up stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lucy - I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Joseph Guillory - General Manager - 919-637-0817
Thank you for taking the time to update your review! We appreciate you giving us the chance to make things right for you. Have a great day!
Depends on 2morrow if i update stars. Not only do they believe i caused damage, but also has paid zero attention to the fact i have Prepaid luxury car maintenance up to 50k miles. Im 65 and never received a free car wash. I've always had to ask for it & pay for it. Ive paid for everything. You should also change wording on invoices from customer requested to customer agreed when we called. (when you call & say at 25k we do so&so, you want us to do that?) Go back and check all my services and see what ive been charged for that i shouldn't have been.
My husband reached out today and everything will be taken care of. I appreciate you responding. I will be updating my review. (I would like that free car wash at services tho) Thank you for responding.
I have a very pleasant experience!
I have a very pleasant experience! My salesman Scott Spivey was very nice and informative! There was no pressure to buy ! The car was cleaned up very well when I picked it up and Michael Henschke went over all the controls and features of the car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you had a stellar experience with us at Jim Hudson Lexus Augusta! It's great that Scott and Michael were able to provide the information and service you needed. Enjoy your new ride!
Excellent dealership. Great people
Scott Spivey is very knowledgeable and helpful. He made the Lexus car enjoyable. The dealership associates are friendly and professional. I would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deborah, we're glad to know that Scott and our team at Jim Hudson Lexus Augusta were able to provide you with a great experience. Thanks for your recommendation!
This was a very easy car buying experience, they’re very
This was a very easy car buying experience, they’re very advanced with the technology. Cardell Burton is a great salesman. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that you had an easygoing sales experience with us at Jim Hudson Lexus Augusta! Your recommendation means a lot. We'll pass on your kind words to Cardell and the team. Safe travels in your new vehicle!
Super experience, first Lexus Charles made it a great
Super experience, first Lexus Charles made it a great first round with Jim Hudson Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear from you! Thank you for choosing Jim Hudson Lexus Augusta and for sharing about your stellar sales experience with Charles. Safe travels ahead in your new ride!
Bow on top
Great sales team and finance department Easier than most things these days. Scott was great and handled everything we needed . Even had a bow on top of my daughters car when we arrived .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review! We're glad to hear that our sales team and finance department made your car-buying experience easy. Scott will be happy to know he provided excellent service. We hope your daughter loves her new ride! Thanks again for choosing Jim Hudson Lexus Augusta.