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Jim Hudson Lexus Augusta

(165 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 853-2866 (855) 853-2866
Used (855) 854-0091 (855) 854-0091
Service (855) 853-8261 (855) 853-8261

Reviews

(165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Hudson Lexus Augusta from DealerRater.

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Jim was very patient in a drawn out sales process due to

Jim was very patient in a drawn out sales process due to my insurance company. Jim stayed in touch and was very accommodating to our time line. I would definitely work with Jim again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gary, thank you for the kind words! We appreciate your feedback and look forward to working with you again in the future. Have a great day! - The Jim Hudson Lexus Augusta Team

Brittany is our sells person.

Brittany is our sells person. She did a very good job of making our experience with the dealership. She retrieved the car from Costco and had it cleaned up. Mckayle also had taken the time to explain the workings of the car. Overall experience was very positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brittany and Mckayle will appreciate your kind words. Thank you for trusting the Jim Hudson Lexus Augusta team with your business, William.

Jim Hudson Lexus dealership have a great team of men and

Jim Hudson Lexus dealership have a great team of men and women. They are very professionals they are true professionals, knowledgeable’s, patient, and seek ways to assist you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team greatly appreciates your trust and support. Thanks for being a valued client of Jim Hudson Lexus Augusta!

The dealership was polite and professional.

The dealership was polite and professional. The salesman Dewey was very knowledgeable and courteous. There was no pressure during anytime. They only wanted to make the costumer happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful experience working with Dewey and the Jim Hudson Lexus Augusta team. Drive safely, and we hope to see you again down the road!

Dealer response

Thank you for the review! We are so glad to hear that you had a successful experience working with Dewey and the Jim Hudson Lexus Augusta team. Drive safely, and we hope to see you again down the road!

Best dealer in USA.

Best dealer in USA. Also Paul is best Lexus Sales Representative for Lexus.Plus Bill is great Dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Paul and the team are always happy to help you out! Thank you so much for supporting Jim Hudson Lexus Augusta and we will see you next time!

From the moment my wife and I entered Jim Hudson Lexus we

From the moment my wife and I entered Jim Hudson Lexus we were greeted warmly by reception desk and several sales staff. John Nash was referred to me by a friend from another dealership that I had known for years and he was the sales person we had come to see and do business with. John Nash took us in his office and was very nice and courteous us and made us feel very comfortable. After we told him which vehicle we were wanting to purchase and buy, he told us that the exact vehicle was not on the lot but he would do his best to check the manufacturing place to see if one was in the process of being made. None was at that meeting but he took our contact information and would keep us informed if and when one would be available. 3 days later he reached out and said that the exact vehicle with the exterior and interior colors, options and packages would be made on January 30th and be delivered about 3 weeks later. So with a deposit to reserve our vehicle was done. From that point John kept us up to date with our vehicles process. Then on February 23rd our vehicle was delivered to us and John had made all the arrangements for our finance appointment and a technical employee to go over all the features of our new car. So from start to finish Jim Hudson's Lexus dealership in Augusta, GA made us feel great and then made sure we were happy with our new Vehicle purchase. So I highly recommend Jim Hudson Lexus if your looking for a luxury car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your Jim Hudson Lexus Augusta experience! We're elated that John welcomed you and your wife with attentive service and made sure to accommodate your vehicle specifications with thorough communication. Safe travels, and enjoy your new ride!

Jim Hudson Lexus Dealership

From the moment my wife and I entered Jim Hudson Lexus we were greeted warmly by reception desk and several sales staff. John Nash was referred to me by a friend from another dealership that I had known for years and he was the sales person we had come to see and do business with. John Nash took us in his office and was very nice and courteous us and made us feel very comfortable. After we told him which vehicle we were wanting to purchase and buy, he told us that the exact vehicle was not on the lot but he would do his best to check the manufacturing place to see if one was in the process of being made. None was at that meeting but he took our contact information and would keep us informed if and when one would be available. 3 days later he reached out and said that the exact vehicle with the exterior and interior colors, options and packages would be made on January 30th and be delivered about 3 weeks later. So with a deposit to reserve our vehicle was done. From that point John kept us up to date with our vehicles process. Then on February 23rd our vehicle was delivered to us and John had made all the arrangements for our finance appointment and a technical employee to go over all the features of our new car. So from start to finish Jim Hudson's Lexus dealership in Augusta, GA made us feel great and then made sure we were happy with our new Vehicle purchase. So I highly recommend Jim Hudson Lexus if your looking for a luxury car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share this feedback, Jack. We are glad to hear that John found you a fantastic vehicle. We will be sure to share your kind words with him and the team. Enjoy the new ride!

Best experience I have ever experience since buying

Best experience I have ever experience since buying vehicles. Very pleasant, very helpful, very knowledgeable and all around great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to deliver an exceptional purchase experience! Thank you for choosing Jim Hudson Lexus Augusta. Safe travels from the entire team!

First Time Lexus Owners

This was our first time owning a Lexus and I have to say it is a great car! Scott Spivey was excellent in helping us select our new car! Scott is very knowledgeable and good to work with. We are so glad we went to Jim Hudson Lexus and will become a long time customer. Thank you Scott and staff for a wonderful experience! Overall rating from us: 🌟🌟🌟🌟🌟

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ruj & Apun, Congratulations on your first new Lexus! Thank you for choosing Jim Hudson Lexus Augusta and leaving us a five-star review. We are thrilled that Scott and our team delivered an excellent buying experience. Enjoy the ride!

I get great service at Jim Hudson Lexus.

I get great service at Jim Hudson Lexus. I have purchased five vehicles from them and will continue to use them for my vehicle needs. I thought I had a problem with my new LX and called the dealership at 4 pm in a Saturday afternoon. Dewey Wilson and Matt brought a car to my house that afternoon and took my LX in for a look on Monday morning. Fortunately there was nothing wrong and and I was able to get my car back before 9 am. I love the service and the way I am greeted anytime I visit the dealership. I don’t plan to purchase a vehicle from any other dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Dewey and Matt took such great care of you! Thank you for choosing Jim Hudson Lexus Augusta and for sharing your experience. Safe travels ahead!