Jim Hudson Lexus Augusta

I purchased a 2023 Lexus 350 from Jim Hudson Lexus. While normally car buying is an adversarial relationship, my experience was completely different. John Nash was the sales person I'd talked with via phone and by email. He was friendly, courteous and professional. He took time to go over the highlights of the car and then brought it around front of the dealership so I could easily see the interior. He worked to get me the best price on my trade-in. That paid off the remainder of the car loan and left a substantial amount for a down payment. I had planned to pay for the car in full, but John went over the advantages of using financing and then select a payoff time that worked best for me. Everyone I met at the dealership was friendly and professional. Once the paperwork was finished, they gave me a thumb drive with all the paperwork on it. Then I was introduced to Zach, one of the tech guys. He spent time going over all the features of the Lexus 350 making sure that I knew how to use everything. That said, Zach said to come back anytime to get a refresher on any of the features of the car. Throughout the experience, everyone there made me feel like the most valued customer that ever walked in the door. After preparing and detailing the car, John and Zach walked me back to the garage area. There was my new Lexus, complete with a huge bow on the roof. I'd seen that a lot on TV and thought that's just a TV thing. But not at Jim Hudson Lexus! John provided me with ways to reach out to him if any problems arose with my car. I was invited back the following week to have lunch with him in their restaurant. From the initial greeting through driving off the lot, I had a terrific experience. Highly recommend Jim Hudson Lexus!

Wouldn’t go anywhere else service excellent smartest and kindest salesman of all time Lexus IS the best

Our third Lexus from Jim Hudson Lexus. The Lexus experience keeps us coming back! Our sales representative Todd Gibb was excellent, and has sold us all three cars. The dealership, staff and Todd in particular were friendly, helpful and hard working. I highly recommend!

This is our third Lexus purchase from Jim Hudson Lexus and another truly excellent experience. Our sales representative for all three purchases was Todd Gibb, who is outstanding in every respect. Everyone involved were friendly and extremely helpful. No stress, no pressure, and once the decision to buy was made, the process went seamlessly. The Lexus experience keeps us coming back. Thanks again Todd, we truly appreciate you and your hard work.

Paul ensured that I had an outstanding experience. He was professional, easy to deal with. Gave clear explanations for purchase options, what to expect, features of the car. He delivered the car and has offered his future service if I need help.

Mr. Jim Scott was very professional and please during my visit at the dealership. He was very patient with me. I would recommend him for any service you need.

Show me kindness. Didn't pressure me to buy. Friendly and helpful. Answered all my questions.

My service was excellent. Brian was the best. I love my new Lexus and it was the easiest purchase ever. Thanks Brian

We were pleased with Todd’s personal approach to customer service. He really seemed to care that we got the car we wanted and was willing to keep an eye out for exactly what I was looking for instead of pressuring me to purchase one that day. However there was an RX that I teat drive and loved so after leaving for a bit we decided to go back and get that RX the same day! Although it had higher mileage than what I wanted Todd assured me that Jim Hudson Lexus makes sure the cars are in tip top condition before they’re put them on the lot for sale. Everyone was very helpful in showing me all the nuances with my new car. Very happy with the overall experience! The only negative I would say but does not pertain to Todd would be what we were given for our trade in. We felt if was too low but needed to trade it to get the new car. We didn’t argue because we felt Jim Hudson would give us the best offer they could. All in all great experience!

It was a great experience working with Brittany and Mr. Spviely. Both was very knowledgeable and got me the car I wanted.