Reviews
A Unique Experience
Wonder, professional and relaxing from beginning to end! Brian was superb in helping me make a decision. Zack was great in explaining the technology and how to operate every thing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was our pleasure to serve you! Thank you for the excellent review and for trusting Jim Hudson Lexus Augusta with your business. We are thrilled that Brian, Zack, and the rest of our team were such a great help. Have a wonderful day and we hope to see you again down the road!
THE BEST!
Amazing customer service from start to finish! An incredible team from the General Manager, Bill Gibbs to Scott Spivey in Finance and Zack Fallos my Technology Specialist. I can’t recommend Jim Hudson Lexus AUGUSTA enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like this one make our day, Kathy! Thank you for choosing Jim Hudson Lexus Augusta and trusting us with your business. We are happy to hear how helpful Bill, Scott, and Zack were throughout it all. Have a great day and we hope to see you again down the road!
I’m pleased with the service and the patience you show
I’m pleased with the service and the patience you show with my wife and myself during the purchasing of my SUV and hope to continue doing business with Jim Hudson. And with Mr Scott Thank you for a great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review Scott and Jim Hudson Lexus Augusta! We wish you and your wife many safe miles in your new ride!
Outstanding Salesmanship and Service
I will never buy anything other than a Lexus. Just bought my second Lexus from Charles Cook. I actually look forward to buying from Jim Hudson Lexus because I know all I have to do is just put gas in the car and drive it. They do everything else to make sure you enjoy your vehicle. Best service ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joan, congratulations on the new Lexus! We are thrilled that Charles and the rest of the Jim Hudson Lexus Augusta team have been able to provide such excellent service to you throughout your buying experiences. Have a great day and enjoy the ride!
The dealership was responsive to all my questions in
The dealership was responsive to all my questions in addition was helpful in arranging to have my old car detailed. The tech person Michael, has been very helpful with the technical details of the car and questions I had about educating me on how to work the technical aspects of the apps. Frank was a great help in locating a car and following up on all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Michael and Frank. Drive safely, and we hope to see you back again at Jim Hudson Lexus Augusta!
Customer service is outstanding.
Customer service is outstanding. Everything about this dealership from sales to service is top notch. I’ve purchased two vehicles from my salesman Cardell Burton and he has bent over backwards to meet our needs. I would recommend Cardell Burton and Jim Hudson Lexus to anyone looking for a luxury car experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It makes our day to see that Cardell is providing you with experiences that keep you coming back to Jim Hudson Lexus Augusta! Thank you for supporting Jim Hudson Lexus Augusta and we'll see you again soon!
Friendly, knowledgeable and courteous company
Friendly, knowledgeable and courteous company representatives. I walked in, said what I wanted and drove off two hours later with full confidence in what I was told and sold.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kevin, We are thrilled to receive this feedback. Your trust and confidence mean the world to the team. Thank you for working with us here at Jim Hudson Lexus Augusta!
It was a very clean and accommodating facility with great
It was a very clean and accommodating facility with great customer care and friendly staff. The salesman was very well informed and demonstrated patience and concern for all our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Jim Hudson Lexus Augusta team. Drive safely, and we hope to see you back again down the road!
Purchased a new Lexus NX 350, 11/26/22
I recently purchased a new Lexus from Jim Hudson Lexus of Augusta. I have been working with Lexus to puurchase my vehicles since 2016, and all of my experiences with the dealership have been great over the years (from the Management Team, Sales Team, Tech Team, Leasing and Business Team, Service, and all others)! This new experience was, once again, an excellent experience! I have worked with Joseph Guillory through the years, and he is always excellent from helpfulness and information to working with me on the details, as well as just being a very kind and patient person to know! All Sales Consultants have been great through the years, and my current Sales Consultant, Brittany Irby, proved to be an excellent person to work with! Brittany was able to answer all of my questions or quickly get back to me on any information needed. She was patient with me in making decisions, which is a very important part of car buying for me, as well as just being a nice and fun person to get to know! The Tech Specialist, Mike, was very knowledgeable and helpful with all the new technology. The best thing to know about all the staff at Jim Hudson Lexus is that they will continue to be there for you far after the purchase. They are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, thank you for the great review! We are so glad to hear that you had such an outstanding purchase experience working with Joseph, Brittany, Mike, and the Jim Hudson Lexus Augusta team. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!
Brittany Nelson represented the dealership during all my
Brittany Nelson represented the dealership during all my interactions through purchase. She was wonderful to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review, Marty. We are thrilled to hear that Brittany provided 5-star service to you. She will appreciate the shoutout!