Reviews
I will NEVER OWN another vehicle other than a Lexus!
I will NEVER OWN another vehicle other than a Lexus! Their sales AND service are absolutely phenomenal!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had such a fantastic experience with Sterling McCall Lexus Clear Lake, both in sales and service! It's wonderful to know that you're so satisfied with our customer service and the quality of our vehicles. Enjoy your Lexus, and thank you for your loyalty!
Second time in and without a doubt this dealership is one
Second time in and without a doubt this dealership is one of the best. The staff is incredibly sweet, knowledgeable, and patient when it comes to any concerns or questions needing answered. They continue to go that extra step to help their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had another positive experience at our dealership! Our team takes great pride in providing excellent service to our customers, and it's wonderful to hear that you found our staff to be sweet, knowledgeable, and patient. Going the extra mile for our customers is what we strive for, and we're glad that you've noticed and appreciated our efforts. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!
Very good service.
Very good service. Daniel the salesman was very good. He showed us a couple cars, let us drive a couple. No pressure to buy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a positive experience with Daniel, and we appreciate your feedback about the no-pressure approach. Thank you for choosing us, and we hope to serve you again in the future!
I’ve taken my car here for service for years.
I’ve taken my car here for service for years. Alice is the best as she’s so warm and welcoming when I come here for my appointment. The waiting area is amazing. It’s always so clean and I love the drinks and snacks that are available while I wait. Sterling McCall Lexus is a top notch dealership with truly outstanding service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and positive feedback! We're thrilled to hear that Alice has provided you with warm and welcoming service over the years. It's fantastic that you appreciate the cleanliness and amenities in our waiting area. Providing top-notch service is a priority for us, and we're grateful for your recognition. We look forward to continuing to provide you with outstanding service for years to come!
Everyone is courteous and so helpful.
Everyone is courteous and so helpful. They get the work done and always do a good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a courteous and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I cannot recommend Kevin highly enough as a car service
I cannot recommend Kevin highly enough as a car service advisor. Every time I visit, he consistently demonstrates exceptional patience, kindness, and expertise. He effortlessly addresses all my questions and concerns, creating a welcoming environment where I feel valued as a customer, regardless of gender. Kevin's dedication to his work is truly commendable, and he consistently goes above and beyond to ensure both myself and my vehicle are well taken care of. He certainly deserves recognition, perhaps even a raise, for his outstanding commitment and hard work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your glowing feedback about Kevin! It's wonderful to hear about the exceptional service and dedication he provides. Thank you for taking the time to share your positive experience. We'll make sure your kind words and recognition are passed along to Kevin. We value your continued trust and look forward to serving you in the future!
Review
Erica Pressley is a great advisor. She is efficient and kept me aware of the progress
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's fantastic to hear that you had a great experience and that Erica provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Attentive and efficient.
Attentive and efficient. Easy to schedule and very pleasant interaction. Explained the work and future services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an attentive and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Always five stars in every category.
Always five stars in every category. Always a pleasant experience. Highly recommend Sterling McCall Lexus, Clear Lake.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a 5-star experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
This dealership is great.
This dealership is great. I have a lot of trust now. Pray nothing change. Ericka my Rep. was more than great. She was wonderful. I will go back. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience, and it's wonderful that Ericka made such a positive impression on you. Trust is a crucial aspect of any customer-dealership relationship, and we appreciate your trust in our services. We're here to help, and we hope your future experiences continue to meet and exceed your expectations. Thank you for choosing our dealership, and we look forward to serving you again!