Reviews
Professional- quick- customer service a big plus Service
Professional- quick- customer service a big plus Service advisor was amazing. Reviewed the car with me from A-to-Z. There was absolutely no wait time I was in and out in 30 minutes with a very, very comfortable place to work while waiting
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Respectful and polite service from Patrick and the entire
Respectful and polite service from Patrick and the entire crew. Understood my needs and took care of every item.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Always excellent service from Erika my advisor and she is
Always excellent service from Erika my advisor and she is very knowledgeable when it comes to asking questions that relates to my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Valeri, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!
I always receive incredible service from Sterling McCall
I always receive incredible service from Sterling McCall Lexus! We have them perform all of the service on both of our vehicles, and they take a lot of pride in providing top level service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Jose Martinez in service department is an excellent
Jose Martinez in service department is an excellent individual who helped take care of recall issue efficiently and with most respect for customer. Although this dealership is almost 30 miles away from my place, I will come there for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Dean was very helpful and courteous!
Dean was very helpful and courteous! He kept me informed throughout the process. I was very pleased with the service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad Dean could help! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service.
Excellent service. Communication is always a top priority, and the staff go above and beyond every time I am there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!
Sterling McCall Lexus is an excellent dealership.
Sterling McCall Lexus is an excellent dealership. They can be trusted to provide excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent experience from start to finish.
Excellent experience from start to finish. John, my salesman, did an excellent job. I cried tears of joy when I finally got my car. He made it so easy to make a purchase. He also checked up on me the day after I made my purchase. I will go to him again when my mom needs a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to John here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!
David is a very nice person is willing to help.
David is a very nice person is willing to help. Always helping out to make your stay better and greeting with a smile and asking you to go and seat and have coffee or water.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jackie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!