Reviews
This dealership very good take care customer service,
This dealership very good take care customer service, clean and fast. I would recommend this place
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service advisor Joshua was very knowledgeable and
Service advisor Joshua was very knowledgeable and helpful. His team did an excellent job on the brakes job. Thanks you very much for your service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kevin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service and Joshua was extremely
Excellent customer service and Joshua was extremely responsive to my concerns with my vehicle. I would choose Lexus Clearlake for vehicle servicing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alice, thanks for your praise and kind comments about Joshua. Feel free to reach out to us if you need anything. Have a wonderful day.
This dealer provides personal attention, fast service,
This dealer provides personal attention, fast service, and is respectful of my time. I appreciate the rides home and loaner cars when necessary!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy to book appointment online, friendly staff,
Easy to book appointment online, friendly staff, efficient and professional; car always clean too when I pick it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service was great and although the wait time was
The service was great and although the wait time was excessive, the friendly staff made up for that!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you enjoyed our service and that our friendly staff made up for any wait time. Thank you for your support!
Everyone at the dealership is very helpful and polite and
Everyone at the dealership is very helpful and polite and they make sure to answer any question you may have. They also describe what they’re doing with your vehicle and they keep you updated as to how long it will take and how much it will cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Dee was excellent.
Dee was excellent. I drive a distance to have this service, it is that good. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you're ever in need of more help, please let us know!
excellent exprince to get service in Lexus at Clear Lake.
excellent exprince to get service in Lexus at Clear Lake. They all are very professional and responsible to work on customer service. grateful to have them !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Yi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
I had an outstanding experience at Lexus of Clear Lake
I had an outstanding experience at Lexus of Clear Lake with my 2012 RX350, and I want to give a special shout-out to my Service Advisor, Deanna. From start to finish, he was incredibly thorough, professional, and just plain awesome. I brought my car in for a check engine light, and Deanna got me in quickly—with a loaner vehicle ready to go while my car was being serviced. Deanna kept me updated every step of the way, always courteous, responsive, and genuinely helpful. I had let Deanna know upfront that I’d be heading out of town and wouldn’t be able to return the loaner past a certain date. Deanna went above and beyond to coordinate everything in advance, even lining up Jovanni, who originally helped me with the loaner vehicle. Jovanni was just as kind and professional, and he even personally brought my repaired vehicle to my workplace and picked up the loaner—talk about service! I’ve been a loyal customer of Lexus of Clear Lake since 2002, and this experience just reaffirmed why. Top-notch service, every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!