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Germain Lexus of Easton

(1,053 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 4 awards
2015 state dealer award 2014 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (877) 439-7519 (877) 439-7519
Used (855) 806-0614 (855) 806-0614

Reviews

(1,053 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Lexus of Easton from DealerRater.

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Severin, and everyone else took excellent care of me.

Severin, and everyone else took excellent care of me. Thank You all for getting me squared away so quickly!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoyed your experience with Severin and the team! Thank you for choosing Germain Lexus of Easton and for sharing your feedback. See you next time!

Awesome facility and staff.

Awesome facility and staff. Jeff has always been the greatest Service Rep. Will do business again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are honored to have earned your repeat business! Thank you for choosing Germain Lexus of Easton and for giving Jeff a shoutout. Drive safely!

Excellent service and efficient!

Excellent service and efficient!! I never waited at all for anything. Other dealers take a long time and it’s frustrating

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to receive this feedback, Tracy! Thank you for choosing Germain Lexus of Easton and for sharing your experience. See you next time!

The entire staff was very professional.

The entire staff was very professional. There was an issue with the recall and they fixed it right away.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our professional service! We're glad to hear the recall was fixed right away. See you again at Germain Lexus of Easton!

My car was repaired by another Auto repair shop and they

My car was repaired by another Auto repair shop and they didn’t do a very good job. I took my car to Germain Lexus for a complete overview of the repairs to make sure it was done correctly. I am completely satisfied with the job Lexus did.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're glad we could help ensure your car is in top shape at Germain Lexus of Easton. Thank you for trusting us! Safe travels!

Friendly staff, fast service and great communication

Friendly staff, fast service and great communication during my visit. Jeff was an excellent advisor.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We love seeing 5-star reviews of Germain Lexus of Easton. Jeff and the team will appreciate your shoutout. Thanks, Liliana!

Professional and knowledgeable.

Professional and knowledgeable. Prompt response and clear explanations. Good arrangement and reasonable scheduling. Efficient and effective.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

It's terrific to receive your positive review of our team! Thank you for choosing Germain Lexus of Easton and for sharing your feedback. See you next time!

Comfortable, friendly, and accommodating very

Comfortable, friendly, and accommodating very professional with timely updates. I think that speaks volumes, smile.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your stellar review! We hope you will continue to choose Germain Lexus of Easton for all your automotive needs.

Ashley and the team make it an ever -pleasant experience

Ashley and the team make it an ever -pleasant experience to be a Lexus owner. Thanks so much for actually making it a pleasure to take my car in for scheduled maintenance. Top notch all around and the people are super friendly, life is good at Germain Lexus of Easton!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means the world to hear Ashley and the team make your service visits so seamless and pleasant! Thank you for choosing Germain Lexus of Easton. We’re grateful to have you as a customer!

The young man where I was greeted when I pulled in was

The young man where I was greeted when I pulled in was very courteous and helpful with questions I had about my apple play working he actually reloaded my iPhone to make sure things were working correctly

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for the review! We appreciate your business, and we hope to see you again at Germain Lexus of Easton.